AskProdigy AI vs StorePilot – AI Customer Suppo

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only StorePilot lists a free plan. Paid plans start at $19/month for AskProdigy AI and $19/month for StorePilot.
  • StorePilot lists 2 features AskProdigy AI’s listing doesn’t mention, including Auto-reply, Live chat.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
Jun 4, 2026
Jun 29, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $199/month
From $0 to $99/month
Plans
Starter Plan$19/month
Pro Plan$59/month
Business Plan$199/month
  • · Comes with Live Avatar
FreeFree
  • · 50 AI replies per month
  • · AI auto-answers & email handoff
  • · Storefront AI chat widget & inbox
Starter$19/month
90-day free trial
  • · 1,000 AI replies per month
  • · Everything in Free
  • · Live Agent, Knowledge Base & Product AI
Growth$49/month
90-day free trial
  • · 5,000 AI replies per month
  • · Everything in Starter
  • · Inventory & competitor intelligence
Pro$99/month
90-day free trial
  • · 20,000 AI replies per month
  • · AI Image Studio & Business Advisor
  • · Everything in Growth
Coverage
2 of 4 features50%
3 of 4 features75%
Unique strengths
  • AI responses
  • Auto-reply
  • Live chat
Helpdesk
50%2/4
75%3/4
Channels
50%1/2
100%2/2
Workflow automation
50%1/2
50%1/2
112onlybothonly
AskProdigy AIStorePilot4 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

AskProdigy AI installs a chat widget on your storefront that answers shopper questions from the help center articles and knowledge base entries you publish through the app. Unique Functionalities: * Shoppers can switch from Chat to Voice * Shoppers can select an optional on-screen Avatar * Shoppers can provide Order number and information from Catalog of products When a conversation needs a person, the widget…

StorePilotAI is built for Shopify merchants who want a practical support workspace inside Shopify Admin. Merchants can add a storefront chat widget, publish common support questions, review unanswered shopper questions, and manage conversations from a clean embedded dashboard. The app currently syncs product, collection, location, and inventory data.

Key points
  • Easily Install Widget on a Shopify Storefront
  • Integrated Ticketing Management System
  • Client Customized Help Center Creation
  • Storefront chat widget: Add a Shopify theme app extension.
  • Curated support questions
  • AI-assisted replies
  • Support inbox
Screenshots
Data Connectors
DashboardHelp Center
place the chat widget to your store
user send message to your storeOpen Theme of your store to add chat widget.you can reply and change the status.

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAskProdigy AIStorePilot
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAskProdigy AIStorePilot
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAskProdigy AIStorePilot
Free planNot listedYes
Lowest paid monthly plan$19/month$19/month
Longest free trialNot listed90 days
Plans listed34

Listing

MeasureAskProdigy AIStorePilot
Shopify category rankNot enough data#222in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 4, 2026Jun 29, 2026
Languages1English1English
DeveloperProdagi AISRSOFT

FAQ

AskProdigy AI and StorePilot: common questions

Is AskProdigy AI or StorePilot cheaper?
Only StorePilot lists a free plan. Paid plans start at $19/month for AskProdigy AI and $19/month for StorePilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
AskProdigy AI lists 1 the others don’t mention, such as AI responses. StorePilot lists 2 the others don’t mention, such as Auto-reply, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.