AskProdigy AI vs Replori: AI Customer Support

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for AskProdigy AI, Oct 14, 2026 for Replori.

The short answer

  • Paid plans start at $19/month for AskProdigy AI and $14/month for Replori.
  • Replori lists 12 features AskProdigy AI’s listing doesn’t mention, including AI summaries, Analytics, Auto-assign.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
  • Arabic
Launched
Jun 4, 2026
May 6, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $19 to $199/month
From $14 to $59/month
Plans
Starter Plan$19/month
Pro Plan$59/month
Business Plan$199/month
  • · Comes with Live Avatar
Starter$14/month
7-day free trial
  • · 150 AI support tickets
  • · 50 image analyses
  • · AI Suggested Replies
  • · Confidence-Based Auto-Send
  • · Live Chat
  • · Reports Dashboard
Growth$29/month
7-day free trial
  • · 200 image analyses
  • · 400 AI support tickets
  • · Advanced Automation Workflows
  • · Everything in Starter Plan
  • · Remove Branding
  • · Weekly AI Action Plan
Pro$59/month
7-day free trial
  • · 500 image analyses
  • · 900 AI support tickets
  • · Advanced Reporting Exports
  • · Everything in Growth Plan
  • · Priority Support
Coverage
2 of 14 features14%
14 of 14 features100%
Unique strengths
—
  • AI summaries
  • Analytics
  • Auto-assign
  • Auto-reply
  • +8 more
Helpdesk
14%2/14
100%14/14
Channels
50%1/2
100%2/2
Workflow automation
8%1/12
100%12/12
0212onlybothonly
AskProdigy AIReplori14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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—
How it sells itself

AskProdigy AI installs a chat widget on your storefront that answers shopper questions from the help center articles and knowledge base entries you publish through the app. Unique Functionalities: * Shoppers can switch from Chat to Voice * Shoppers can select an optional on-screen Avatar * Shoppers can provide Order number and information from Catalog of products When a conversation needs a person, the widget…

Replori is an AI chat widget that automatically answers customer questions about products, orders, shipping, and store policies. It syncs your Shopify catalog, analyzes product images, and learns from past support tickets to refine responses over time.

Key points
  • Easily Install Widget on a Shopify Storefront
  • Integrated Ticketing Management System
  • Client Customized Help Center Creation
  • AI chat trained on your product catalog, policies, and past support tickets
  • Real-time order tracking and status lookup inside chat
  • AI analyzes product images for smarter answers and recommendations
  • Auto-escalate low-confidence conversations to human support
Screenshots
Data Connectors
DashboardHelp Center
3
21

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureAskProdigy AIReplori
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureAskProdigy AIReplori
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureAskProdigy AIReplori
Free planNot listedNot listed
Lowest paid monthly plan$19/month$14/month(ahead)
Longest free trialNot listed7 days
Plans listed33

Listing

MeasureAskProdigy AIReplori
Shopify category rankNot enough data#214in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJun 4, 2026May 6, 2026
Languages1English2English, Arabic
DeveloperProdagi AIapex

FAQ

AskProdigy AI and Replori: common questions

Is AskProdigy AI or Replori cheaper?
Paid plans start at $19/month for AskProdigy AI and $14/month for Replori. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Replori lists 12 the others don’t mention, such as AI summaries, Analytics, Auto-assign, Auto-reply. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for AskProdigy AI, Oct 14, 2026 for Replori; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for AskProdigy AI, Oct 14, 2026 for Replori. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.