Proclaim ‑ Warranty Automation vs Resolvi ‑ Warranty Management
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: Proclaim 5.0 from 1 reviews and Resolvi 5.0 from 1 reviews.
- Paid plans start at $29/month for Proclaim and $49/month for Resolvi.
Head to head
Proclaim Hybrid
- · 200 claims included per billing cycle
- · AI vision & policy-aware triage
- · Automated customer status emails
- · Automated draft replacement orders
- · Centralized claims review dashboard
- · Custom-branded self-serve experience
Core
- · Advanced analytics
- · Email support
- · Theme embedded customer portal
- · Up to 200 cases
Pro
- · 1hr onboarding call with founder & team
- · CSV Export
- · Custom Fault Types
- · Everything in the core plan
- · Priority email & live chat support
- · Third-party (stockist) claims
Plus
- · 1hr onboarding call with founder & team
- · Everything in the Pro plan
- · Search & filter product fault gallery
- · Slack channel with founder & dev team
- · Up to 800 cases
Enterprise
- · 2hr onboarding call with founder & team
- · Everything in the Plus plan
- · Slack channel with founder & dev team
- · Unlimited cases
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureManually reviewing defective product claims drains support payroll. Proclaim replaces costly email back-and-forth with a structured, customer-facing storefront warranty experience built to collect defect photos cleanly. Our AI automates policy triaging by evaluating customer evidence against your specific guidelines to issue an immediate AI decision or flag cases for an assisted review.
Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards.
- Keep customers updated with automated tracking alerts at every claim stage.
- Automatically triage incoming claims against your exact store policy.
- Instantly approve valid requests or flag suspicious claims for review.
- Branded warranty claims portal embedded directly in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Proclaim |  Resolvi |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Proclaim | Resolvi |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Proclaim and Resolvi: common questions
- Is Proclaim or Resolvi cheaper?
- Paid plans start at $29/month for Proclaim and $49/month for Resolvi. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Proclaim or Resolvi?
- On the Shopify App Store: Proclaim 5.0 from 1 reviews and Resolvi 5.0 from 1 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.