Praqt CRM vs Scout CRM (Shop Phone)
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Praqt CRM, Oct 14, 2026 for Scout CRM (Shop Phone).
The short answer
- Only Scout CRM (Shop Phone) lists a free plan.
- Scout CRM (Shop Phone) lists 4 features Praqt CRM’s listing doesn’t mention, including Automated workflows, Callback, Cart recovery.
Head to head
Get alerted on Abandoned Checkouts, LTV, Low Inventory & more
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Plano de teste
Free
- · Email Support
- · Follow up & New Customer Alerts
- · Limit of 100 total Abandoned Checkout Alerts
- · VIP & Repeat Customer Alerts
Basic Plan
- · Auto Thank You & Abandon Checkout Emails
- · Free everything, plus
- · Live Checkout Creation Alerts
- · Unlimited Alerts
- · Unlimited Members
Pro Plan
- · Everything in Basic, plus
- · Low Inventory Alert
- · Phone support
- · Product Purchase Alerts
- · Tags Alerts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureA Praqt ajuda sua marca a vender mais com IA, centralizando em uma única plataforma o atendimento no WhatsApp e Instagram, os pedidos e toda a comunicação com clientes. Acompanhe a jornada do cliente do carrinho abandonado ao pedido entregue, capture leads com inteligência (popups) e ative comunicações personalizadas com base em comportamento, navegação e intenção de compra para impulsionar recompra, retenção e…
Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs.
- Orquestração de jornadas de marketing inteligentes
- Centralize WhatsApp, Instagram e pedidos em um só lugar
- Capture leads com pop-ups inteligentes
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Praqt CRM |  Scout CRM (Shop Phone) |
|---|---|---|
| Detected stores | 3 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Praqt CRM | Scout CRM (Shop Phone) |
|---|---|---|
| App Store rating | Not published | 4.6 ★ |
| App Store reviews | Not published | 77 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Praqt CRM | Scout CRM (Shop Phone) |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 1 | 3 |
Listing
| Measure | Praqt CRM | Scout CRM (Shop Phone) |
|---|---|---|
| Shopify category rank | #33 | #153 |
| Shopify App Charts | #3 in Customer loyalty - Other | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 22, 2026 | Feb 15, 2017 |
| Languages | 1 | 1 |
| Developer | PRAQT | HMS Commerce |
FAQ
Praqt CRM and Scout CRM (Shop Phone): common questions
- Is Praqt CRM or Scout CRM (Shop Phone) cheaper?
- Only Scout CRM (Shop Phone) lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Scout CRM (Shop Phone) lists 4 the others don’t mention, such as Automated workflows, Callback, Cart recovery, Triggers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Praqt CRM, Oct 14, 2026 for Scout CRM (Shop Phone); estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Praqt CRM, Oct 14, 2026 for Scout CRM (Shop Phone). Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.