POWR: Live Chat vs WebPhoneGo

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for POWR, Oct 14, 2026 for WebPhoneGo.

The short answer

  • Only POWR lists a free plan. Paid plans start at $7.04/month for POWR and $14/month for WebPhoneGo.
  • POWR lists 8 features WebPhoneGo’s listing doesn’t mention, including Chat buttons, Color and font, FAQs.

Head to head

App Store reviews

POWR: 16
WebPhoneGo: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • Operations - Other
  • Chat
Languages
  • English
  • English
Launched
Dec 2, 2017
Feb 18, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020AprJunAugAprOctDecMayPOWR: Live Chat: 19 reviews in April 2019POWR: Live Chat: 9 reviews in May 2019POWR: Live Chat: 2 reviews in June 2019POWR: Live Chat: 3 reviews in July 2019POWR: Live Chat: 2 reviews in August 2019POWR: Live Chat: 1 reviews in March 2020POWR: Live Chat: 2 reviews in April 2020POWR: Live Chat: 1 reviews in July 2021POWR: Live Chat: 1 reviews in October 2021POWR: Live Chat: 1 reviews in July 2022POWR: Live Chat: 1 reviews in December 2023POWR: Live Chat: 1 reviews in May 2024
POWRWebPhoneGoCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $98.99/month
From $14 to $36/month
Plans
FreeFree
  • · 24/7 email support
  • · Automated welcome message
  • · Connect WhatsApp, Telegram or Messenger
  • · Custom button text
  • · Undo/redo edits
Starter$7.04/month
  • · Advanced backgrounds
  • · All Free features +
  • · Custom chat icons
  • · Custom cover image
  • · Live chat support with POWR team
  • · Remove POWR branding
Pro$15.84/month
  • · Advanced triggers
  • · All Starter features +
  • · Custom CSS
  • · Set chat bubble delay
Business$98.99/month
  • · All Pro features +
  • · Contact Form
  • · Countdown Timer + more
  • · Instagram Feed
  • · Popup
  • · Unlimited access to 60+ POWR apps like,
Chat$14/month
7-day free trial
  • · Basic text messaging Group chats
  • · Unlimited multilingual transaltions
voice$23/month
7-day free trial
  • · All chat features
  • · Instant calls from online store to you
Video$36/month
7-day free trial
  • · All Voice & Chat features & Video calls
Coverage
9 of 12 features75%
4 of 12 features33%
Unique strengths
  • Chat buttons
  • Color and font
  • FAQs
  • Greetings
  • +4 more
  • Callback
  • Video calls
  • Voice support
Chat
75%9/12
33%4/12
Automated responses
100%3/3
0%0/3
Customization
100%3/3
0%0/3
Real-time messaging
50%3/6
67%4/6
813onlybothonly
POWRWebPhoneGo12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

POWR3.2(16)WebPhoneGoNo rating yet
Works with also listed by another
  • WhatsApp
  • Telegram
  • Facebook Messenger
—
How it sells itself

Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.

Our app helps merchants communicate directly with customers through chat, voice, and video, all from one place. With built-in translation, merchants can connect with shoppers in any language, breaking down barriers to sales. Customers can reach stores instantly using a web widget, and merchants can respond quickly through the mobile app.

Key points
  • Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
  • Customize all chat settings like triggers, delay, bubble icon, and button text
  • Set up an automate personal message upon entering the live chat
  • Fully customizable design. Set your avatar or image, colors, shape, position
  • Real-time multilingual chat, voice and video to connect instantly with customers
  • Built-in translation to remove language barriers and expand global reach
  • Mobile app access to receive/reply on the go
Screenshots
All-in-one chat for WhatsApp, Messenger, and Telegram
Responsive on all devices for a great user experienceCustomize your chat app to fit your brandManage chat visibility and timing for site visitors
Add one button for Chat, Audio and Video Calls—setup made simple
Face-to-face anytime, anywhere – connect instantly with videoAnswer chats, calls, and video instantly—right from your phoneReceive audio calls directly from your online store

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasurePOWRWebPhoneGo
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasurePOWRWebPhoneGo
App Store rating3.2 ★Not published
App Store reviews16Not published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasurePOWRWebPhoneGo
Free planYesNot listed
Lowest paid monthly plan$7.04/month(ahead)$14/month
Longest free trialNot listed7 days
Plans listed43

Listing

MeasurePOWRWebPhoneGo
Shopify category rankNot enough data#1010in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedDec 2, 2017Feb 18, 2026
Languages1English1English
DeveloperPOWR.ioGlobalPhone

FAQ

POWR and WebPhoneGo: common questions

Is POWR or WebPhoneGo cheaper?
Only POWR lists a free plan. Paid plans start at $7.04/month for POWR and $14/month for WebPhoneGo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
POWR lists 8 the others don’t mention, such as Chat buttons, Color and font, FAQs, Greetings. WebPhoneGo lists 3 the others don’t mention, such as Callback, Video calls, Voice support. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for POWR, Oct 14, 2026 for WebPhoneGo; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for POWR, Oct 14, 2026 for WebPhoneGo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.