POWR: Live Chat vs Spark Tools for Inbox
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: POWR 3.2 from 136 reviews and Spark Tools for Inbox 5.0 from 3 reviews.
- Only POWR lists a free plan. Paid plans start at $7.04/month for POWR and $5/month for Spark Tools for Inbox.
- POWR lists 2 features Spark Tools for Inbox’s listing doesn’t mention, including SMS, Social media.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 24/7 email support
- · Automated welcome message
- · Connect WhatsApp, Telegram or Messenger
- · Custom button text
- · Undo/redo edits
Starter
- · Advanced backgrounds
- · All Free features +
- · Custom chat icons
- · Custom cover image
- · Live chat support with POWR team
- · Remove POWR branding
Pro
- · Advanced triggers
- · All Starter features +
- · Custom CSS
- · Set chat bubble delay
Business
- · All Pro features +
- · Contact Form
- · Countdown Timer + more
- · Instagram Feed
- · Popup
- · Unlimited access to 60+ POWR apps like,
Standard
- · Customize chat display when offline
- · Display proactive chat message
- · Everything in Basic plan
- · Expansive customization of chat styling
- · Many more visual and behavioral tweaks
- · Show chat based on visitor's country
Plus
- · Custom proactive chat messages per page
- · Everything in Basic and Standard plans
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOffer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.
Spark Tools allows you to apply new settings and behaviors to your existing install of the Shopify Inbox chat app. You can customize the button appearance to match your site or brand by specifying a totally custom SVG icon, a custom label, and even font. Change the button sizing and position, show or hide the chat in certain regions, add a proactive chat message to drive engagement, set offline hours, and more!
- Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
- Customize all chat settings like triggers, delay, bubble icon, and button text
- Set up an automate personal message upon entering the live chat
- Fully customizable design. Set your avatar or image, colors, shape, position
- Customize the icon, text, and font for your chat button.
- Show a proactive chat message to idle visitors to drive engagement.
- Define hours of operation to display an offline chat button or hide it entirely.
- Define a list of regions in which to show or hide your chat.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  POWR |  Spark Tools for Inbox |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | POWR | Spark Tools for Inbox |
|---|---|---|
| App Store rating | 3.2 ★ | 5.0 ★(ahead) |
| App Store reviews | 136(ahead) | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | POWR | Spark Tools for Inbox |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $7.04/month | $5/month(ahead) |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | POWR | Spark Tools for Inbox |
|---|---|---|
| Shopify category rank | Not enough data | #270 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Dec 2, 2017 | Dec 26, 2024 |
| Languages | 1 | 1 |
| Developer | POWR.io | NovoSpark Software |
FAQ
POWR and Spark Tools for Inbox: common questions
- Is POWR or Spark Tools for Inbox cheaper?
- Only POWR lists a free plan. Paid plans start at $7.04/month for POWR and $5/month for Spark Tools for Inbox. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, POWR or Spark Tools for Inbox?
- On the Shopify App Store: POWR 3.2 from 136 reviews and Spark Tools for Inbox 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- POWR lists 2 the others don’t mention, such as SMS, Social media. Spark Tools for Inbox lists 2 the others don’t mention, such as Business hours, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.