PointDrop — Loyalty & Rewards vs Smile: Loyalty Program Rewards
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 30, 2026 for PointDrop, Nov 9, 2026 for Smile.
The short answer
- Both list a free plan. Paid plans start at $14.99/month for PointDrop and $15/month for Smile.
- Smile lists 16 features PointDrop’s listing doesn’t mention, including Cart pop-ups, Custom programs, Custom rewards.
Head to head
Points & referrals. Attract & retain your most loyal customers
- United States
- United Kingdom
- Canada
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Manual point adjustments
- · Points and discount rewards
- · Points expiry rules
- · Signup bonus
- · Storefront widget
- · Up to 100 customers
Starter
- · 14-day free trial
- · Branded widget
- · CSV exports
- · Referral program
- · Up to 1,000 customers
Growth
- · 14-day free trial
- · Birthday bonuses
- · Import from other loyalty apps
- · Referral program
- · Up to 5,000 customers
- · VIP tiers + multipliers
Pro
- · 14-day free trial
- · Birthday bonuses
- · Import from other loyalty apps
- · Klaviyo + Mailchimp sync
- · Priority support
- · Referral program
Free
- · 15+ ways to earn & redeem
- · Discounts & free shipping rewards
- · Full branding customization
- · Multi-language support (20+ languages)
- · Points, rewards & referrals
- · Up to 200 monthly orders
Essential
- · 1 integration (e.g. Klaviyo)
- · Analytics & reporting
- · Dedicated loyalty page
- · Free product rewards
- · Nudges (on-site reminders)
- · Trigger rewards with Shopify Flow
Standard
- · 2 integrations (e.g. Klaviyo, Judge.me)
- · Bonus events (e.g. 2x points weekend)
- · Embed points on product pages
- · Loyalty segments, ROI and CLV insights
- · Promote points on order thank you page
- · Subscription & gift card rewards
Growth
- · 25+ pre-built loyalty reports
- · Loyalty Hub (for signed-in members)
- · Performance benchmarks
- · Redeem at checkout (Shopify Plus)
- · Unlimited integrations
- · VIP tiers & Points expiry
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePointDrop turns one-time buyers into repeat customers. Reward purchases with points, redeemable for discount codes, percentage discounts or free shipping. Add VIP tiers with your own tier names, referral, birthday and signup bonuses, and timed point campaigns, including ones limited to chosen products. Moving from another loyalty app? Import members and points balances from a CSV.
Smile makes it easy to launch fully branded loyalty rewards that keep customers coming back. Give loyalty points on purchases, unlock VIP tiers, and grow with customer referrals, online and in store with Shopify POS. On Shopify Plus, members redeem at checkout. Loyalty Hub puts rewards inside customer accounts. Run 2x points weekends and VIP pricing, amplified with Klaviyo, and benchmark results against top brands.
- Launch a Rewards in minutes — points, VIP tiers, referrals & more
- Custom earning rules and discounts that match your brand and margins
- Embed loyalty on the storefront widget and inside customer accounts
- Reward referrals, birthdays, signups and limited-time point promotions
- Encourage repeat purchases by rewarding every order with points
- Reward social actions on Instagram, TikTok, Facebook, and more
- Drive sales with points bonus events
- Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PointDrop |  Smile |
|---|---|---|
| Detected stores | Not published | 45,862 |
| Net store change, 28 days | 0 | +213 |
| Stores added, 28 days | Not enough data | 567 |
| Big-brand share | Not enough data | 11% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Canada |
Reviews
| Measure | PointDrop | Smile |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 4,669 |
| New reviews, 28 days | Not enough data | 40 |
| Reviewers a year or more in | Not enough data | 42% |
FAQ
PointDrop and Smile: common questions
- Is PointDrop or Smile cheaper?
- Both list a free plan. Paid plans start at $14.99/month for PointDrop and $15/month for Smile. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- PointDrop lists 1 the others don’t mention, such as Affiliate programs. Smile lists 16 the others don’t mention, such as Cart pop-ups, Custom programs, Custom rewards, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 30, 2026 for PointDrop, Nov 9, 2026 for Smile; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 30, 2026 for PointDrop, Nov 9, 2026 for Smile. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.