PlainSaid: Product Q&A + FAQ vs What The FAQ
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for PlainSaid, Oct 14, 2026 for What The FAQ.
The short answer
- Only What The FAQ lists a free plan. Paid plans start at $49/month for PlainSaid and $29/month for What The FAQ.
- PlainSaid lists 13 features What The FAQ’s listing doesn’t mention, including AI generation, Content analysis, Content optimization.
Head to head
Starter
- · 500 AI questions/month
- · Auto-fill Q&A from product descriptions
- · Brand voice + restricted phrases
- · Customer support escalation
- · Email support
- · JSON-LD publishing for SEO + AI search
Growth
- · "Pairs well with" upsell strip
- · AI comparison suggestions from your cata
- · AI gap analysis with Google + Amazon
- · Everything in Starter
- · Product Groups (combine colorway variant
- · Reference materials (sizing charts)
Scale
- · 20,000 AI questions/month
- · Approved framings + trust signals
- · Custom brand context (free-form AI)
- · Everything in Growth
- · Priority AI processing (lower latency)
- · Priority email support
Free
- · 100 AI chat answers per month
- · FAQs for up to 5 products of your choice
- · Question inbox and click stats
- · SEO-ready FAQs with structured data
- · Store-wide shipping & returns FAQs
Pro
- · Auto-promotion of popular questions
- · Conversion analytics
- · Judge.me & Gorgias as knowledge
- · No "Powered by" branding
- · Product image & PDF manual analysis
- · Unlimited products & AI answers
Max
- · AI FAQs for up to 500 products
- · Everything in Pro
- · Gorgias tickets as knowledge
- · Judge.me reviews as knowledge
- · Priority support
- · Unlimited AI chat answers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePlainSaid adds a Q&A box to your product pages. Shoppers tap a suggested question or ask their own and get an instant answer drawn only from facts you approve. Your most-asked questions are answered in your exact words, with no AI rewording. Questions your pages can't answer are collected by product, so you can see what shoppers need to know before they buy.
What The FAQ builds an editable knowledge base from your product descriptions, variants, images and store policies, then writes the FAQs shoppers actually ask for every product. An AI ask-box answers live questions using only your knowledge. When it doesn't know, it says so and points to your support. Every question lands in your inbox so you can fill gaps, and popular questions can auto-promote into FAQs.
- Cut PDP bounce — answer the question that was about to lose the sale.
- Show up in AI search — Google, ChatGPT, Claude, Perplexity, Gemini, Copilot.
- Grounded, not guessed — Claude AI answers only from your knowledge base.
- Sounds like your brand — restricted phrases, approved framings, trust signals.
- AI FAQs generated from your product data, variants, images and policies
- Grounded AI chat: answers only from your knowledge — never invents facts
- Store-wide shipping & returns FAQs imported from your policies and pages
- Question inbox + analytics: see what shoppers ask, auto-promote them to FAQs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PlainSaid |  What The FAQ |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | PlainSaid | What The FAQ |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | PlainSaid | What The FAQ |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $29/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | PlainSaid | What The FAQ |
|---|---|---|
| Shopify category rank | #109 | #55(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 19, 2026 | Jul 27, 2026 |
| Languages | 1 | 1 |
| Developer | TradeHawk HQ | Rolling Square SA |
FAQ
PlainSaid and What The FAQ: common questions
- Is PlainSaid or What The FAQ cheaper?
- Only What The FAQ lists a free plan. Paid plans start at $49/month for PlainSaid and $29/month for What The FAQ. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- PlainSaid lists 13 the others don’t mention, such as AI generation, Content analysis, Content optimization, Custom CSS. What The FAQ lists 3 the others don’t mention, such as Drag-and-drop editor, Multi-language, Tabs. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for PlainSaid, Oct 14, 2026 for What The FAQ; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for PlainSaid, Oct 14, 2026 for What The FAQ. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.