PlainChat: WhatsApp Support vs Click2Chat ‑ WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 6, 2026 for PlainChat, Nov 3, 2026 for Click2Chat.
The short answer
- On the Shopify App Store: PlainChat 5.0 from 1 reviews and Click2Chat 5.0 from 11 reviews.
- Only Click2Chat lists a free plan.
- PlainChat lists 4 features Click2Chat’s listing doesn’t mention, including Emojis and stickers, Quick replies, Social media.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Custom Button Text
- · Custom Phone Number
- · Fast & Lightweight
- · Forever Free
- · Mobile-Friendly
- · WhatsApp Button
Quotes & Sales Pro
- · Create orders in Shopify in one click
- · Get customer approval before selling
- · Let customers request a price quote
- · Manage all customer quotes in one place
- · Offer special prices to customers
- · Send payment links through WhatsApp
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAdd a floating WhatsApp chat widget to your online store. With this widget, customers can easily connect with your support team directly on WhatsApp, making communication quick and convenient. The app is simple to set up, allowing you to customize the widget to match your store’s branding. You can enhance customer satisfaction and build stronger relationships by providing real-time support through WhatsApp.
Click2Chat - WhatsApp Chat allows you to easily add a WhatsApp chat button to your storefront so visitors can start a conversation with you directly on WhatsApp. This helps merchants provide fast customer support, answer questions and increase conversions through real-time messaging. No coding required - simply install the app, add your WhatsApp number, and start chatting with your customers.
- Easy Setup: Add the WhatsApp chat widget to your store in just a few clicks.
- Customizable: Adjust the look and feel of the widget to match your store
- Convenient: Customers don't have to deal with email threads or support portals
- Displays a stylish WhatsApp button on every page of your store
- Connect any WhatsApp number – customers will chat directly with that number.
- Change the label to anything like “Chat with us”, “WhatsApp Now”.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PlainChat |  Click2Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | PlainChat | Click2Chat |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 11(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | PlainChat | Click2Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $6.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 2 |
Listing
| Measure | PlainChat | Click2Chat |
|---|---|---|
| Shopify category rank | #331 | #26(ahead) |
| Shopify App Charts | Not on this week’s charts | #18 on Pricing moves in Chat |
| Built for Shopify | No | Yes |
| Launched | Sep 17, 2024 | Feb 27, 2026 |
| Languages | 1 | 1 |
| Developer | saurabh sharma | Ecommerce Storez |
FAQ
PlainChat and Click2Chat: common questions
- Is PlainChat or Click2Chat cheaper?
- Only Click2Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, PlainChat or Click2Chat?
- On the Shopify App Store: PlainChat 5.0 from 1 reviews and Click2Chat 5.0 from 11 reviews.
- What features does each app list that the other doesn’t?
- PlainChat lists 4 the others don’t mention, such as Emojis and stickers, Quick replies, Social media, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 6, 2026 for PlainChat, Nov 3, 2026 for Click2Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 6, 2026 for PlainChat, Nov 3, 2026 for Click2Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.