PlainChat: WhatsApp Support vs PX Live Chat & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 6, 2026 for PlainChat, Oct 13, 2026 for PX Live Chat & Support.
The short answer
- On the Shopify App Store: PlainChat 5.0 from 1 reviews and PX Live Chat & Support 1.0 from 15 reviews.
- Only PX Live Chat & Support lists a free plan.
- PX Live Chat & Support lists 4 features PlainChat’s listing doesn’t mention, including Callback, Chat buttons, Chat window.
Head to head
WhatsApp Chat, Live Chat, Customer Support, Help Center
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · 24/7 Support
- · Daily data backup
- · Full Size Options
- · General Options
- · Position Options
Unlimited Plan
- · 24/7 Support
- · Daily data backup
- · Full Icon Options
- · Full Size Options
- · General Options
- · Position Options
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAdd a floating WhatsApp chat widget to your online store. With this widget, customers can easily connect with your support team directly on WhatsApp, making communication quick and convenient. The app is simple to set up, allowing you to customize the widget to match your store’s branding. You can enhance customer satisfaction and build stronger relationships by providing real-time support through WhatsApp.
Your life as a store owner is already busy and difficult. That's why our app comes pre-configured with button, message templates and everything else. All you need to do is enter your phone number and hit enable! Install the chat button on your store, fill in your number, call to action text and default Message, button placement, text size, text color, button background and save settings.
- Easy Setup: Add the WhatsApp chat widget to your store in just a few clicks.
- Customizable: Adjust the look and feel of the widget to match your store
- Convenient: Customers don't have to deal with email threads or support portals
- Use it as an opportunity to provide support through Whatsapp
- Allow your customers to contact you easily by Whatsapp
- One-click install! No coding or template modification required!
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  PlainChat |  PX Live Chat & Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | PlainChat | PX Live Chat & Support |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 1.0 ★ |
| App Store reviews | 1 | 15(ahead) |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | PlainChat | PX Live Chat & Support |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $2.95/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 2 |
Listing
| Measure | PlainChat | PX Live Chat & Support |
|---|---|---|
| Shopify category rank | #331 | #327(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 17, 2024 | Jul 15, 2019 |
| Languages | 1 | 1 |
| Developer | saurabh sharma | PxApps |
FAQ
PlainChat and PX Live Chat & Support: common questions
- Is PlainChat or PX Live Chat & Support cheaper?
- Only PX Live Chat & Support lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, PlainChat or PX Live Chat & Support?
- On the Shopify App Store: PlainChat 5.0 from 1 reviews and PX Live Chat & Support 1.0 from 15 reviews.
- What features does each app list that the other doesn’t?
- PlainChat lists 3 the others don’t mention, such as Emojis and stickers, Social media, Welcome messages. PX Live Chat & Support lists 4 the others don’t mention, such as Callback, Chat buttons, Chat window, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 6, 2026 for PlainChat, Oct 13, 2026 for PX Live Chat & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 6, 2026 for PlainChat, Oct 13, 2026 for PX Live Chat & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.