Pinpointed Concierge vs PureClarity Personalization
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Pinpointed Concierge, Nov 5, 2026 for PureClarity Personalization.
The short answer
- Only Pinpointed Concierge lists a free plan. Paid plans start at $59/month for Pinpointed Concierge and $89/month for PureClarity Personalization.
- PureClarity Personalization lists 5 features Pinpointed Concierge’s listing doesn’t mention, including Announcement bar, Custom CSS, Custom HTML.
Head to head
Grow sales: Personalized recommenders, popups, chat & content
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 2,000/mo sessions
- · Anonymous visitor profiling
- · Basic analytics
- · Default segments
- · Homepage For You recs
- · Homepage hero (1 variant)
Growth
- · Cart cross-sell
- · Everything in Free
- · Personalised collections
- · Post-purchase recommendations
- · Revenue attribution
- · Similar recommendations
Pro
- · A/B tests with lift measurement
- · Advanced analytics
- · Behaviour-triggered banners
- · Everything in Growth
- · Full store knowledge chat
- · Klaviyo profile sync
Scale
- · Custom chat branding
- · Dedicated launch support
- · Everything in Pro
- · Manual product pins
- · Product, tag & vendor exclusions
- · Unlimited shopper sessions
Engage
- · 9 ready-made message templates
- · Checkout Upsell from what's in the cart
- · Exit intent, scroll and cart triggers
- · Free delivery bars and segments
- · Holdout group shows each message's lift
- · Instant Search as shoppers type
Personalise
- · AI recommendations on every page
- · Cart picks that reach free delivery
- · Everything in Engage
- · Frequently bought together and more
- · Learns from your order history
- · Personalised content with split tests
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTurn browsing behaviour into a more relevant storefront. Pinpointed Concierge uses first-party behaviour to personalise banners and product recommendations from a visitor’s first visit, no login required. Returning shoppers see products and content that better match their interests. Smart defaults make it useful from day one, while recommendations improve as your store learns from real engagement.
Instant Search shows matching products as shoppers type, corrects typos and puts in-stock products first. Popups, slide-ins and bars trigger on exit, scroll or add to cart, each with a holdout so you see the extra orders it drives. Checkout Upsell offers products from the cart as shoppers head to checkout. Set a free delivery amount once and show shoppers how close they are.
- Anonymous visitor profiling, builds behavioural profiles before customers log in
- Dynamic homepage, personalised hero banners, collections, and CTAs per segment
- AI recommendations across homepage, product pages, cart, and post-purchase pages
- Real-time personalised product recommendations at every touchpoint.
- Display banners, images & other content to your different customer segments.
- Email capture and promo pop-ups. Control the conditions of when they're shown.
- Create chat bots that answer questions. Use results to create customer segments.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Pinpointed Concierge |  PureClarity Personalization |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Pinpointed Concierge | PureClarity Personalization |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 4 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Pinpointed Concierge | PureClarity Personalization |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $59/month(ahead) | $89/month |
| Longest free trial | 14 days | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Pinpointed Concierge | PureClarity Personalization |
|---|---|---|
| Shopify category rank | #709(ahead) | #756 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 20, 2026 | Jun 24, 2021 |
| Languages | 1 | 1 |
| Developer | Pinpointed | PureClarity |
FAQ
Pinpointed Concierge and PureClarity Personalization: common questions
- Is Pinpointed Concierge or PureClarity Personalization cheaper?
- Only Pinpointed Concierge lists a free plan. Paid plans start at $59/month for Pinpointed Concierge and $89/month for PureClarity Personalization. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Pinpointed Concierge lists 3 the others don’t mention, such as Cart upsell, Drag-and-drop editor, Thank you page upsell. PureClarity Personalization lists 5 the others don’t mention, such as Announcement bar, Custom CSS, Custom HTML, Multi-currency. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Pinpointed Concierge, Nov 5, 2026 for PureClarity Personalization; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Pinpointed Concierge, Nov 5, 2026 for PureClarity Personalization. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.