Ping ‑ Slack Notifications vs StaffSignal ‑ Order Alerts
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Ping, Oct 13, 2026 for StaffSignal.
The short answer
- Only StaffSignal lists a free plan. Paid plans start at $7.99/month for Ping and $4.99/month for StaffSignal.
- StaffSignal lists 3 features Ping’s listing doesn’t mention, including Email templates, Staff notifications, Stock alerts.
Head to head
All inclusive
- · Custom notification triggers
- · Customize message templates
- · Premium support - we add custom features
- · Send messages to multiple slack channels
- · Up to 1000 messages a day
- · UserMentions to inform specific users
Free
- · "Sent with StaffSignal Free" in footer
- · 1 event type
- · 30 notifications/month
- · 7-day notification history
- · All 6 channels available
- · Up to 1 active rule
Basic
- · 3 staff recipients
- · 30-day notification history
- · 500 notifications/month
- · All 6 channels
- · All 7 event types
- · Email support
Standard
- · 15 staff recipients
- · 2,000 notifications/month
- · 30-day notification history
- · 99.9% uptime SLA
- · All 6 channels
- · All 7 event types
Pro
- · 30-day notification history
- · 99.9% uptime SLA
- · All 6 channels
- · All 7 event types
- · Priority + onboarding support
- · Unlimited notifications
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePing sends real-time Shopify store alerts directly to your Slack workspace, so you never miss important updates on sales, orders, or other key store events. Create powerful custom triggers or start with ready-made templates. Send notifications to multiple channels and mention specific team members.
StaffSignal sends real-time alerts to your team when important events occur in your store. Choose who gets notified and how — via Email, Slack, Microsoft Teams, WhatsApp, Discord, or Telegram. Set up custom rules to route the right alerts to the right staff member. Track every notification in the delivery log so nothing slips through. Works out of the box. No coding required.
- Send Notifications to multiple channels
- Define custom event triggers
- Customize messages to your needs - with markdown support.
- Real-time alerts via Email, Slack, Teams, WhatsApp, Discord & Telegram
- Custom rules to route the right event to the right staff member
- Supports 7 store events: orders, cancellations, refunds & more
- Full notification delivery log with status tracking
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ping |  StaffSignal |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ping | StaffSignal |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ping | StaffSignal |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $7.99/month | $4.99/month(ahead) |
| Longest free trial | 14 days | 14 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Ping | StaffSignal |
|---|---|---|
| Shopify category rank | #121 | #75(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 22, 2025 | May 29, 2026 |
| Languages | 1 | 1 |
| Developer | Stormdevs | TechnoBrains Business Solutions LLP |
FAQ
Ping and StaffSignal: common questions
- Is Ping or StaffSignal cheaper?
- Only StaffSignal lists a free plan. Paid plans start at $7.99/month for Ping and $4.99/month for StaffSignal. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ping lists 2 the others don’t mention, such as Customer notifications, Purchase orders. StaffSignal lists 3 the others don’t mention, such as Email templates, Staff notifications, Stock alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Ping, Oct 13, 2026 for StaffSignal; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Ping, Oct 13, 2026 for StaffSignal. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.