Payout Match: Reconciliation vs Recoup
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 15, 2026 for Payout Match, Nov 9, 2026 for Recoup.
The short answer
- Only Recoup lists a free plan. Paid plans start at $19/month for Payout Match and $500/month for Recoup.
Head to head
Standard
Free audit
Done-for-you audit
Monitor
Monitor Plus
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEvery Shopify Payments payout bundles many orders, and the deposit rarely matches your sales. Fees are deducted, and refunds and chargebacks land in later payouts, so you end up rebuilding it in a spreadsheet. Payout Match reads your payouts directly from Shopify, with no CSV exports, and checks that each one adds up.
Recoup reads the replies your support agents, AI or human, sent to customers and finds every refund, credit or discount they promised. It then checks each promise against your Shopify orders and lists the ones that do not match: refunds promised but never issued, refunds issued twice, wrong amounts and credits outside your policy. Each finding shows the agent's sentence and the order line it was checked against.
- Instant match status: see which payouts reconcile and which do not.
- Culprit drill-down: the exact order, fee, refund, chargeback or adjustment.
- Cross-payout timing: catch refunds and chargebacks from earlier sales.
- Find refunds an agent promised that never reached the customer
- Catch refunds issued twice and amounts that differ from the promise
- Flag credits and discounts given outside your refund policy
- See the agent's exact words next to the order it was checked against
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Payout Match | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Payout Match | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Payout Match | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $500/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 4 |
Listing
| Measure | Payout Match | |
|---|---|---|
| Shopify category rank | #68 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 13, 2026 | Nov 9, 2026 |
| Languages | 1 | 1 |
| Developer | Match | AGUNA WELLNESS LTD |
FAQ
Payout Match and Recoup: common questions
- Is Payout Match or Recoup cheaper?
- Only Recoup lists a free plan. Paid plans start at $19/month for Payout Match and $500/month for Recoup. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 15, 2026 for Payout Match, Nov 9, 2026 for Recoup; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 15, 2026 for Payout Match, Nov 9, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.