Parlata AI vs Rately: Product Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 18, 2026 for Parlata AI, Oct 13, 2026 for Rately.
The short answer
- Both list a free plan. Paid plans start at $29/month for Parlata AI and $9.99/month for Rately.
- Rately lists 12 features Parlata AI’s listing doesn’t mention, including All reviews page, Badges, Filtering.
Head to head
Free
Pro
Growth
Free
- · Moderation + BYOK AI
- · Unlimited reviews with photo & video
- · Widgets, star badge & SEO snippets
Starter
- · 1,000 email requests/mo + SMS
- · Analytics + Shop/Google feeds
- · Q&A and attribute reviews
Growth
- · 10,000 email requests/mo
- · AI summaries, sentiment, incentives
- · Advanced analytics + export
Pro
- · Multi-store management
- · Unlimited dropship imports
- · Unlimited requests & seats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTyped reviews are work - most customers won't write 200 words. But they'll tap a link and talk for 30 seconds, especially on their phones. Parlata emails the customer after fulfillment with a one-tap recorder. They record, AI transcribes and cleans up the text, you approve in Shopify Admin. Approved reviews show on the product page with both audio and transcript.
Rately collects star, photo, and video reviews with verified-buyer badges, automated email and SMS review requests, and product-page Q&A. A moderation queue with auto-rules and sentiment badges keeps you in control, while SEO rich snippets put stars in your Google results.
- Voice review collection in 30 seconds with AI-cleaned transcripts
- Storefront theme block with audio player and transcript on every product page
- Moderation dashboard with bulk approve, public replies, and CSV export
- Bilingual recorder, emails, and prompts in English and Spanish
- Unlimited photo and video reviews with verified-buyer badges, free
- Automated email + SMS review requests with reminders and A/B timing
- BYOK AI summaries, sentiment, and translation with zero markup
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Parlata AI |  Rately |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Parlata AI | Rately |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Parlata AI | Rately |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $9.99/month(ahead) |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Parlata AI | Rately |
|---|---|---|
| Shopify category rank | #383(ahead) | #476 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 7, 2026 | Aug 5, 2026 |
| Languages | 2 | 1 |
| Developer | Parlata AI | Webb9 |
FAQ
Parlata AI and Rately: common questions
- Is Parlata AI or Rately cheaper?
- Both list a free plan. Paid plans start at $29/month for Parlata AI and $9.99/month for Rately. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Parlata AI lists 10 the others don’t mention, such as Custom requests, Customer satisfaction, Data export, Email. Rately lists 12 the others don’t mention, such as All reviews page, Badges, Filtering, Media galleries. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 18, 2026 for Parlata AI, Oct 13, 2026 for Rately; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 18, 2026 for Parlata AI, Oct 13, 2026 for Rately. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.