ReplyAce: WhatsApp Chat & AI vs Sazsol: WhatsApp Engine
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for ReplyAce, Oct 13, 2026 for Sazsol.
The short answer
- Paid plans start at $17.99/month for ReplyAce and $19.99/month for Sazsol.
- ReplyAce lists 5 features Sazsol’s listing doesn’t mention, including Customer notifications, Prepaid returns, Shipping rates.
Head to head
Starter
- · 1 AI agent with 50 credits/month
- · 1 agent seat
- · 3 automation flows
- · Abandoned cart recovery on WhatsApp
- · COD order confirmation
- · Live chat widget
Basic
- · 1 AI agent with 100 credits/month
- · 10,000 bulk broadcasts/month
- · 8 automation flows, 2 agent seats
- · COD to prepaid with Razorpay
- · Dedicated account manager
- · Everything in Starter
Growth
- · 2 AI agents with 300 credits/month
- · 20 automation flows, 5 agent seats
- · 20,000 bulk broadcasts/month
- · Customer win-back automation
- · Email inbox
- · Everything in Basic
Scale
- · 3 AI agents with 1,000 credits/month
- · 50,000 bulk broadcasts/month
- · Delhivery and Xpressbee logistics
- · Everything in Growth
- · Leads CRM and pipeline
- · Priority WhatsApp support
Basic Plan
- · 2 Agents (incl. Admin Account)
- · Order Management System
- · WhatsApp Order Verification
Pro Plan
- · 4 Agents (incl. Admin Account)
- · All Basic Plan Features
- · Integrated Courier Booking
- · Shopify Abandoned Checkout Recovery
Enterprise Plan
- · 6 Agents (incl. Admin Account)
- · All Pro Plan Features
- · Courier Reconciliation (Beta)
- · Scan & Pack Verification
- · WhatsApp Complain Registration
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureReplyAce automates sales and support on WhatsApp. Shoppers who leave items in their cart get timed reminders, with an optional discount code. Customers confirm or cancel COD orders on WhatsApp, and orders are tagged in Shopify so you only ship confirmed orders. Shoppers get live delivery updates and can ask an AI agent about orders, returns and exchanges, with handover to your team when needed.
This app simplifies e-commerce operations by combining customer communication and order delivery workflows. It reduces Cash on Delivery (COD) return rates by sending instant WhatsApp verification links to customers. Merchants can book shipping slots with local courier services in bulk, print load sheets directly, and sync tracking details.
- Verify COD orders and manage remittances in one dashboard.
- Automated WhatsApp updates sent in your brand name, not ours
- Automate NDR follow-ups, returns, exchanges and branded tracking
- Send automated WhatsApp messages to verify Cash on Delivery (COD) orders.
- Book hundreds of orders with local courier services in a single click.
- Sync real-time shipment status from courier APIs directly to Shopify orders.
- Manage customer support chats and tickets in a unified WhatsApp dashboard.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  ReplyAce |  Sazsol |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | ReplyAce | Sazsol |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
ReplyAce and Sazsol: common questions
- Is ReplyAce or Sazsol cheaper?
- Paid plans start at $17.99/month for ReplyAce and $19.99/month for Sazsol. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ReplyAce lists 5 the others don’t mention, such as Customer notifications, Prepaid returns, Shipping rates, Tracking links. Sazsol lists 2 the others don’t mention, such as Batch processing, Order routing. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for ReplyAce, Oct 13, 2026 for Sazsol; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for ReplyAce, Oct 13, 2026 for Sazsol. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.