CWILL Order Tracking vs suptrack
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for CWILL Order Tracking, Oct 13, 2026 for suptrack.
The short answer
- Only CWILL Order Tracking lists a free plan. Paid plans start at $11/month for CWILL Order Tracking and $5/month for suptrack.
- CWILL Order Tracking lists 26 features suptrack’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Track Order Status, Order Lookup, Tracking Page, Order Tracker
- United States
- France
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 20 orders/month
- · Access to 1,600+ carriers & growing
- · Basic analytics
- · Branded & localized tracking page
- · Built for customer accounts
- · Dropshipping mode
Essential
- · 200 orders/month
- · AI product recommendations
- · Advanced analytics
- · Custom shipment status
- · Discount upsells
- · Post-purchase EDD
Professional
- · 2,000 orders/month
- · API & Webhooks
- · Auto-translate tracking details
- · CSV & PDF export
- · CWILL post-purchase hub
- · Pre-purchase EDD
Enterprise
- · 25,000 orders/month
- · And more…
- · Custom integrations
- · Customer success manager
- · Dedicated onboarding manager
- · Dedicated tracking channel
Tracking & support
- · Automatische Erkennung DHL, DPD, GLS ..
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
- · YunExpress Last-Mile Unterstützung
Support S
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 1500 E-Mail Service
- · Wunschlink Integration im Supportcontent
Bundle S
- · Automatische Erkennung DHL, DPD, GLS ..
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 1500 E-Mail Service
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
Bundle L
- · Automatische Erkennung DHL, DPD, GLS ..
- · Individualisierbarer KI Support
- · Individuelle Regeln für Weiterleitungen
- · Inklusive KI-Support 3000 E-Mail Service
- · Live Tracking beim Versanddienstleister
- · Unlimitierte Sendungsverfolgung
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrack orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations.
Suptrack verbindet KI-gestützten E-Mail-Support mit einer integrierten Sendungsverfolgung. Eingehende Kundenanfragen werden automatisch beantwortet, kategorisiert und bei Bedarf weitergeleitet. Die Tracking-Seite erkennt alle gängigen Versanddienstleister automatisch. Alle Einstellungen sind direkt im App-Dashboard konfigurierbar.
- Smart dashboard, track your order in 1 go, push parcel tracking info to PayPal.
- Engage your customers through seamless ParcelPanel shipping notifications.
- Branded order lookup page with abundant custom elements, no more WISMO tickets.
- Perfect for dropshipping app, easily hide all Chinese origin with 1 click.
- KI antwortet automatisch auf Kundenanfragen per E-Mail
- Sendungsverfolgung für DHL, DPD, Hermes, GLS und UPS
- Weiterleitungsregeln für rechtliche und kritische Anfragen
- Wöchentlicher Statistik-Report mit Kategorieauswertung
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CWILL Order Tracking |  suptrack |
|---|---|---|
| Detected stores | 21,327 | Not published |
| Net store change, 28 days | +55 | 0 |
| Stores added, 28 days | 63 | Not enough data |
| Big-brand share | 9% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, France, United Kingdom | Not published |
Reviews
| Measure | CWILL Order Tracking | suptrack |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3,216 | Not published |
| New reviews, 28 days | 42 | Not enough data |
| Reviewers a year or more in | 8% | Not enough data |
Pricing
| Measure | CWILL Order Tracking | suptrack |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $11/month | $5/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | CWILL Order Tracking | suptrack |
|---|---|---|
| Shopify category rank | #1(ahead) | #321 |
| Shopify App Charts | #28 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 25, 2019 | May 26, 2026 |
| Languages | 20 | 1 |
| Developer | CWILL INC | EcomGoddid |
FAQ
CWILL Order Tracking and suptrack: common questions
- Is CWILL Order Tracking or suptrack cheaper?
- Only CWILL Order Tracking lists a free plan. Paid plans start at $11/month for CWILL Order Tracking and $5/month for suptrack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CWILL Order Tracking lists 26 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for CWILL Order Tracking, Oct 13, 2026 for suptrack; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for CWILL Order Tracking, Oct 13, 2026 for suptrack. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.