CWILL Order Tracking vs Smart Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for CWILL Order Tracking, Oct 14, 2026 for Smart Tracking AI.
The short answer
- Only CWILL Order Tracking lists a free plan. Paid plans start at $11/month for CWILL Order Tracking and $9.90/month for Smart Tracking AI.
- CWILL Order Tracking lists 25 features Smart Tracking AI’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Track Order Status, Order Lookup, Tracking Page, Order Tracker
- United States
- France
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 20 orders/month
- · Access to 1,600+ carriers & growing
- · Basic analytics
- · Branded & localized tracking page
- · Built for customer accounts
- · Dropshipping mode
Essential
- · 200 orders/month
- · AI product recommendations
- · Advanced analytics
- · Custom shipment status
- · Discount upsells
- · Post-purchase EDD
Professional
- · 2,000 orders/month
- · API & Webhooks
- · Auto-translate tracking details
- · CSV & PDF export
- · CWILL post-purchase hub
- · Pre-purchase EDD
Enterprise
- · 25,000 orders/month
- · And more…
- · Custom integrations
- · Customer success manager
- · Dedicated onboarding manager
- · Dedicated tracking channel
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureTrack orders in real time and catch shipping exceptions and stalled shipments before customers complain—cutting WISMOs, workload, and costly losses. Keep shoppers informed with automatic shipping notifications and a branded, localized tracking page with EDD that lifts satisfaction, loyalty, and repeat purchases. Turn post-purchase traffic into sales with smart upsells and AI recommendations.
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
- Smart dashboard, track your order in 1 go, push parcel tracking info to PayPal.
- Engage your customers through seamless ParcelPanel shipping notifications.
- Branded order lookup page with abundant custom elements, no more WISMO tickets.
- Perfect for dropshipping app, easily hide all Chinese origin with 1 click.
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CWILL Order Tracking |  Smart Tracking AI |
|---|---|---|
| Detected stores | 21,327 | Not published |
| Net store change, 28 days | +55 | 0 |
| Stores added, 28 days | 63 | Not enough data |
| Big-brand share | 9% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, France, United Kingdom | Not published |
Reviews
| Measure | CWILL Order Tracking | Smart Tracking AI |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 3,216 | Not published |
| New reviews, 28 days | 42 | Not enough data |
| Reviewers a year or more in | 8% | Not enough data |
Pricing
| Measure | CWILL Order Tracking | Smart Tracking AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $11/month | $9.90/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 4 | 2 |
Listing
| Measure | CWILL Order Tracking | Smart Tracking AI |
|---|---|---|
| Shopify category rank | #1(ahead) | #330 |
| Shopify App Charts | #28 on the Shoplist 100 | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Jan 25, 2019 | Jun 19, 2026 |
| Languages | 20 | 5 |
| Developer | CWILL INC | YUNZHI TRADE CO., LIMITED |
FAQ
CWILL Order Tracking and Smart Tracking AI: common questions
- Is CWILL Order Tracking or Smart Tracking AI cheaper?
- Only CWILL Order Tracking lists a free plan. Paid plans start at $11/month for CWILL Order Tracking and $9.90/month for Smart Tracking AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CWILL Order Tracking lists 25 the others don’t mention, such as Analytics, API, Automations, Branded tracking page. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for CWILL Order Tracking, Oct 14, 2026 for Smart Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for CWILL Order Tracking, Oct 14, 2026 for Smart Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.