Parcel IA vs ShopGenie: AI Search & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Parcel IA, Nov 7, 2026 for ShopGenie.
The short answer
- Both list a free plan. Paid plans start at $79/month for Parcel IA and $19/month for ShopGenie.
- Parcel IA lists 13 features ShopGenie’s listing doesn’t mention, including Autocomplete, Behavior insights, Conversion tracking.
Head to head
Gratuit
- · 100 sessions assistées sur 30 jours
- · Accès dashboard (config et analytics)
- · Comparaison des produits et variantes
- · Recherche conversationnelle par IA
- · Recommandations produits personnalisées
- · Réponses sur la livraison et les retours
Essentiel
- · 500 sessions assistées sur 30 jours
- · Accès dashboard (config et analytics)
- · Comparaison des produits et variantes
- · Recherche conversationnelle par IA
- · Recherche par mots-clés gratuite
- · Recommandations produits personnalisées
Croissance
- · 1 500 sessions assistées sur 30 jours
- · Accès dashboard (config et analytics)
- · Comparaison des produits et variantes
- · Recherche conversationnelle par IA
- · Recherche par mots-clés gratuite
- · Recommandations produits personnalisées
Pro
- · 4 000 sessions assistées sur 30 jours
- · Accès dashboard (config et analytics)
- · Comparaison des produits et variantes
- · Recherche conversationnelle par IA
- · Recherche par mots-clés gratuite
- · Recommandations produits personnalisées
Free
- · 100 conversations per month
- · 7-day analytics history
- · AI-powered conversational product search
- · Basic search analytics dashboard
- · Sync your full product catalog
- · Works automatically — no setup required
Basic
- · 14-day analytics history
- · 5% grace buffer to avoid interruptions
- · 500 conversations per month
- · Reliable AI responses
- · Remove ShopGenie branding
- · Sync your full product catalog
Pro
- · 2,000 conversations per month
- · 30-day analytics history
- · 5% grace buffer
- · Advanced & failed search analytics
- · Faster AI response processing
- · Remove ShopGenie branding
Advanced
- · 5% grace buffer
- · 6,000 conversations per month
- · 90-day analytics history
- · Full failed search visibility
- · Highest priority AI processing
- · Remove ShopGenie branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureParcel ajoute une recherche produit IA guidée et un assistant SAV à votre boutique Shopify. Les visiteurs peuvent poser leurs questions 24h/24 en langage naturel, recevoir des recommandations pertinentes, comparer les options et obtenir des réponses après achat. Les marchands peuvent consulter les requêtes, conversations et signaux de conversion pour mieux comprendre les besoins clients.
ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own.
- Recherche produit et comparaison guidée par IA en langage naturel
- Recommandations personnalisées selon les besoins du client
- Analyse des requêtes, conversations et signaux de conversion
- Assistant SAV intégré pour répondre aux questions après achat
- Turn shopper questions into instant product matches.
- Answer shopper questions and recommend products automatically, 24/7.
- See what shoppers want but can’t find with intent analytics
- Install once and sync your entire catalog automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Parcel IA |  ShopGenie |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Parcel IA | ShopGenie |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Parcel IA and ShopGenie: common questions
- Is Parcel IA or ShopGenie cheaper?
- Both list a free plan. Paid plans start at $79/month for Parcel IA and $19/month for ShopGenie. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Parcel IA lists 13 the others don’t mention, such as Autocomplete, Behavior insights, Conversion tracking, Custom dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Parcel IA, Nov 7, 2026 for ShopGenie; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Parcel IA, Nov 7, 2026 for ShopGenie. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.