SymplChat: WhatsApp COD & Cart vs Superstack: WhatsApp Marketing
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for SymplChat, Oct 13, 2026 for Superstack.
The short answer
- Both list a free plan. Paid plans start at $19/month for SymplChat and $29/month for Superstack.
- Superstack lists 17 features SymplChat’s listing doesn’t mention, including A/B testing, Agent analytics, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · Abandoned Cart Recovery
- · Automated Order Confirmations
- · COD Order Verification
- · Live Message Dashboard
- · Order Fulfillment & Cancellation Alerts
- · Whatsapp Chat widget
Enterprise
- · Dedicated Chat Menu
- · Everything in Free +
- · Receive Customer Messages (Webhook)
- · Two-Way Messaging
Free
- · 19 automations - All key notifications.
- · Abandoned cart, COD, review requests.
- · Access all product features.
- · Broadcast campaigns & analytics.
- · Keep your existing WhatsApp number.
- · Priced by orders - 15 / month included.
Scale
- · 2 agent seats - Extra for $9.99 / month.
- · Cancel anytime. No contract lock-in.
- · Everything in Free - Unlimited scale.
- · Grow revenue without message limits.
- · Priced by orders - 500 / month included.
- · Then just $0.06 per extra order.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCash on delivery stores lose money to fake orders and returns, and many shoppers leave before finishing checkout. SymplChat connects your store to WhatsApp and handles these conversations automatically. Customers confirm or cancel COD orders with one tap before you ship. Shoppers who leave their cart get a reminder with a link back to checkout.
Add a WhatsApp chat button to your store and turn WhatsApp into your top sales channel. Recover abandoned carts, send order and shipping updates, and confirm COD orders before you ship. Run bulk WhatsApp campaigns to Shopify customer segments, and reply to everyone from one shared inbox with full chat history. Review requests, back-in-stock and price-drop alerts run on autopilot.
- Abandoned cart recovery via WhatsApp
- Automated order and COD notifications
- Ready-made WhatsApp message templates
- Customer inbox for two-way WhatsApp messaging
- 19 order notifications including COD verification and abandoned cart recovery.
- Bulk WhatsApp campaigns with Shopify customer segments and scheduling.
- Shared WhatsApp inbox with agent assignment and WhatsApp chat history.
- Messages sent through your own WhatsApp Business Account and number.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  SymplChat |  Superstack |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | SymplChat | Superstack |
|---|---|---|
| App Store rating | 3.2 ★ | Not published |
| App Store reviews | 2 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | SymplChat | Superstack |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 2 |
Listing
| Measure | SymplChat | Superstack |
|---|---|---|
| Shopify category rank | #56(ahead) | #99 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 29, 2026 | Jun 17, 2026 |
| Languages | 1 | 1 |
| Developer | SymplChat | Superstack |
FAQ
SymplChat and Superstack: common questions
- Is SymplChat or Superstack cheaper?
- Both list a free plan. Paid plans start at $19/month for SymplChat and $29/month for Superstack. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- SymplChat lists 5 the others don’t mention, such as Discount codes, Discounts, Product recommendations, SMS. Superstack lists 17 the others don’t mention, such as A/B testing, Agent analytics, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for SymplChat, Oct 13, 2026 for Superstack; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for SymplChat, Oct 13, 2026 for Superstack. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.