Paidback: Win Chargebacks vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Paidback, Sep 3, 2026 for Reclaim.
The short answer
- Paidback lists 2 features Reclaim’s listing doesn’t mention, including Email notifications, Payments.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free to install
- · AI-generated dispute responses
- · Automatic evidence collection
- · Missing evidence detection
- · Smart evidence filtering
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurePaidback detects chargebacks instantly and builds the response for you: it collects evidence from order data, tracking, delivery confirmation and fraud signals, writes a rebuttal matched to the dispute's reason code, and submits the complete package. When a customer who lost a dispute against you orders again, Paidback flags the order and can hold fulfillment until you review it. Built for Shopify Payments.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Automatic evidence collection from order, tracking, and fraud data
- AI-generated dispute responses tailored to each reason code
- Smart evidence filtering — analyzes quality before submission
- Missing evidence detection — flags gaps and guides you to fill them
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Paidback |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Paidback | Reclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Paidback and Reclaim: common questions
- What features does each app list that the other doesn’t?
- Paidback lists 2 the others don’t mention, such as Email notifications, Payments. Reclaim lists 2 the others don’t mention, such as AI-powered detection, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Paidback, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Paidback, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.