Overseer vs Propel Replay, Survey, Heatmap
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 19, 2026 for Overseer, Nov 8, 2026 for Propel Replay, Survey, Heatmap.
The short answer
- Only Propel Replay, Survey, Heatmap lists a free plan.
- Propel Replay, Survey, Heatmap lists 11 features Overseer’s listing doesn’t mention, including Benchmarking, Broken links, Custom dashboards.
Head to head
Watch shoppers in action! See what works, find & fix errors!
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Sampler
- · 30 days storage
- · 5 AI-powered replay summaries
- · 750 pageviews/mo.
- · AI replay alerts and relevance scoring
- · Full funnel and AI shopper analytics
- · Live & recorded session replays
Basic
- · 20,000 pageviews/mo.
- · 30 AI-powered replay summaries
- · AI Assistant (+$5)
- · Advanced filters
- · Exclude IPs & countries
- · Live & recorded session replays
Plus
- · 40,000 pageviews/mo.
- · 60 AI-powered replay summaries
- · AI Assistant (+$10)
- · Advanced filters
- · Exclude IPs & countries
- · Live & recorded session replays
Premium
- · 150 AI-powered replay summaries
- · 80,000 pageviews/mo.
- · AI Assistant (+$15)
- · Advanced filters
- · Exclude IPs & countries
- · Live & recorded session replays
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOverseer is an AI agent that builds your store pages. Describe the page you want, or paste a link to a site you admire, and it designs the layout, writes the copy and creates imagery around your real products, fonts and colours. Every page is built as native sections in your own theme and laid out for desktop and phone.
Trusted by 8,000+ Shopify stores to recover lost sales with session recording. Watch live or recorded replays of real shoppers, including abandoned carts, and see exactly where they hesitate or get stuck. Replay abandoned checkouts on Shopify Plus, find ignored buttons with heatmaps, and ask why shoppers didn't buy with on-site surveys. AI insights flag conversion drops before they cost you revenue. Running ads?
- Customer-journey funnels showing exactly where shoppers drop off
- Watchable session replays of real visits, with inputs masked for privacy
- Overseer AI agent that pinpoints why shoppers leave without buying
- Per-shopper reports linking a visitor's journey to their session replay
- Watch both LIVE & recorded sessions & uncover hidden issues blocking your sales
- Heatmaps help you identify patterns & optimize page designs for increased sales.
- Run surveys to gauge customer satisfaction and gain valuable insights.
- Get visitor IPs so you can Identify and block bots wasting your ad spend
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Overseer |  Propel Replay, Survey, Heatmap |
|---|---|---|
| Detected stores | Not published | 4,298 |
| Net store change, 28 days | 0 | +59 |
| Stores added, 28 days | Not enough data | 164 |
| Big-brand share | Not enough data | 9% |
| Top store categories | Not published | Apparel & Accessories, Home & Garden, Health & Beauty |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Overseer | Propel Replay, Survey, Heatmap |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 729 |
| New reviews, 28 days | Not enough data | 27 |
| Reviewers a year or more in | Not enough data | 5% |
Pricing
| Measure | Overseer | Propel Replay, Survey, Heatmap |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9.90/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 4 |
Listing
| Measure | Overseer | Propel Replay, Survey, Heatmap |
|---|---|---|
| Shopify category rank | #628 | #5(ahead) |
| Shopify App Charts | Not on this week’s charts | #6 in Analytics |
| Built for Shopify | No | Yes |
| Launched | Jun 12, 2026 | Jun 17, 2021 |
| Languages | 1 | 1 |
| Developer | Overseer | Propel Commerce |
FAQ
Overseer and Propel Replay, Survey, Heatmap: common questions
- Is Overseer or Propel Replay, Survey, Heatmap cheaper?
- Only Propel Replay, Survey, Heatmap lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Overseer lists 3 the others don’t mention, such as AI insights, GDPR compliance, Pixel tracking. Propel Replay, Survey, Heatmap lists 11 the others don’t mention, such as Benchmarking, Broken links, Custom dashboards, Custom reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 19, 2026 for Overseer, Nov 8, 2026 for Propel Replay, Survey, Heatmap; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 19, 2026 for Overseer, Nov 8, 2026 for Propel Replay, Survey, Heatmap. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.