Ottom vs Talkom AI Chat & AI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 14, 2026.
The short answer
- Both list a free plan. Paid plans start at $19/month for Ottom and $19/month for Talkom AI Chat & AI Assistant.
- Talkom AI Chat & AI Assistant lists 18 features Ottom’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
- Hungary
- United States
- Ireland
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Coverage
Monitor
Defend
Patrol
Free
- · 50 conversations
- · 7 days history & Analytics
- · Automated AI training
- · Unlimited products
Starter
- · 110 conversations
- · 30 days history & Analytics
- · Automated AI training
- · Order tracking and modification
- · Unlimited products
Growth
- · 250 conversations
- · 90 history & Analytics
- · Automated AI training
- · File upload for extra knowledge
- · Order tracking and modification
- · Unlimited products
Scale
- · 750 conversations
- · Automated AI training
- · File upload for extra knowledge
- · Order tracking and modification
- · Unlimited history & Analytics
- · Unlimited products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOttom sends real AI agents through your store the way a shopper's assistant would: finding products, comparing them and reaching checkout. Each run gives a PASS or STALLED verdict for every stage, with findings you can forward to your developer. Scheduled re-runs, alerts and score history let you hear when a change stops agents buying.
Talkom AI Chat helps Shopify stores answer customer questions 24/7 and guide shoppers to the right products. Install Talkom AI Chat to give your store an AI Chat trained on your entire catalog. Customers can ask naturally, find the right products, get clear answers, view product details, and add to cart - all inside the AI Chat.
- Real AI agents try to find, compare and buy from your store
- A PASS or STALLED verdict for each stage, with what stopped the agent
- Findings written to forward to your developer
- Scheduled re-runs, alerts and score history
- Search, recommend, and add products to cart using natural language
- Automatically learns your store to answer customer questions instantly
- Customers can track orders, cancel, and trigger refunds if enabled
- Extend AI knowledge by uploading docs or linking to external pages
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Talkom AI Chat & AI Assistant | |
|---|---|---|
| Detected stores | Not published | 33 |
| Net store change, 28 days | Not enough data | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Health & Beauty, Apparel & Accessories, Home & Garden |
| Top store countries | Not published | Hungary, United States, Ireland |
Reviews
| Measure | Talkom AI Chat & AI Assistant | |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 15 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Talkom AI Chat & AI Assistant | |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $19/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 5 | 4 |
Listing
| Measure | Talkom AI Chat & AI Assistant | |
|---|---|---|
| Shopify category rank | Not enough data | #103 |
| Shopify App Charts | Not on this week’s charts | #11 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Nov 13, 2026 | Aug 6, 2025 |
| Languages | 1 | 1 |
| Developer | Ottom | Talkom LTD |
FAQ
Ottom and Talkom AI Chat & AI Assistant: common questions
- Is Ottom or Talkom AI Chat & AI Assistant cheaper?
- Both list a free plan. Paid plans start at $19/month for Ottom and $19/month for Talkom AI Chat & AI Assistant. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Talkom AI Chat & AI Assistant lists 18 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 14, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.