Ordtrak Order Tracking vs ShipAlert
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 3, 2026 for Ordtrak Order Tracking, Oct 14, 2026 for ShipAlert.
The short answer
- Only ShipAlert lists a free plan.
- Ordtrak Order Tracking lists 4 features ShipAlert’s listing doesn’t mention, including Branded tracking page, Custom notifications, Global tracking.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
Growth
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureEffortlessly track your orders in real-time and proactively resolve issues before they reach your customers. Automatically dispatch shipping updates to keep them in the loop. Craft a fully-branded, order tracking page with rich customization options and say goodbye to 'Where is my order?' inquiries. Push your sales with a smart, automated upsell system.
ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered.
- Custom tracking page, allowing customers to track orders on your website
- Real-time email notifications WISMO inquiries and enhance customer trust
- Advanced analytics to gain valuable insights into tracking and trace performance
- Flags delayed orders by time: no carrier scan in 48h or past delivery date
- Emails you the moment a shipment stalls, before the customer asks
- Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
- One dashboard for every shipment: in transit, delayed, and delivered
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ordtrak Order Tracking |  ShipAlert |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ordtrak Order Tracking | ShipAlert |
|---|---|---|
| App Store rating | Not published | 4.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ordtrak Order Tracking | ShipAlert |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $9.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 4 |
Listing
| Measure | Ordtrak Order Tracking | ShipAlert |
|---|---|---|
| Shopify category rank | #239 | #184(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Mar 14, 2025 | Jun 22, 2026 |
| Languages | 1 | 1 |
| Developer | Ordtrak | ShipAlert |
FAQ
Ordtrak Order Tracking and ShipAlert: common questions
- Is Ordtrak Order Tracking or ShipAlert cheaper?
- Only ShipAlert lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Ordtrak Order Tracking lists 4 the others don’t mention, such as Branded tracking page, Custom notifications, Global tracking, Order lookup page. ShipAlert lists 1 the others don’t mention, such as Multi-carrier. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 3, 2026 for Ordtrak Order Tracking, Oct 14, 2026 for ShipAlert; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 3, 2026 for Ordtrak Order Tracking, Oct 14, 2026 for ShipAlert. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.