OrderWise AI vs Takkie AI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only Takkie AI lists a free plan. Paid plans start at $29/month for OrderWise AI and $49/month for Takkie AI.
  • Takkie AI lists 6 features OrderWise AI’s listing doesn’t mention, including AI summaries, Feedback surveys, Order tracking.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • English
  • English
Launched
May 20, 2026
May 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
$29/month
From $0 to $499/month
Plans
Starter$29/month
14-day free trial
FreeFree
  • · 1 agent
  • · 50 KB per AI agent
  • · 50 lifetime credits
  • · Access to basic model
  • · Widget only
Starter$49/month
  • · 1.000 monthly credits
  • · 10 MB per AI agent
  • · 2 agents
  • · 5 actions per AI agent
  • · Access to advanced models
  • · Apps (Slack, Shopify + more)
Growth$149/month
  • · 20 MB per AI agent
  • · 3 agents
  • · 5.000 monthly credits
  • · 8 actions per AI agent
  • · Access to advanced models
  • · Auto retrain
Pro$499/month
  • · 15 actions per AI agent
  • · 40 MB per AI agent
  • · Priority support
Coverage
6 of 12 features50%
9 of 12 features75%
Unique strengths
  • Email
  • Escalation
  • Live chat
  • AI summaries
  • Feedback surveys
  • Order tracking
  • Reports
  • +2 more
Helpdesk
50%6/12
75%9/12
Channels
75%3/4
50%2/4
Workflow automation
38%3/8
88%7/8
336onlybothonly
OrderWise AITakkie AI12 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

OrderWise AI is an intelligent customer support chatbot that automatically resolves order-related questions using real-time data from your Shopify store. OrderWise matches customers to their orders instantly — by email or login — so customers never have to search for an order number.

You can easily create an AI customer support chat agent, without any technical knowledge. Create your agent and write custom instructions or choose from one of the templates. Connect your Shopify store, enable the theme extension and you're ready to go. Your agent can now give product recommendations and check customer order statuses 24/7.

Key points
  • Handles order, tracking, and refund questions automatically
  • Knows order status, tracking & refunds — no order number needed
  • Installs in 2 minutes, works immediately, no code required
  • Train your AI with your products.
  • Check order status during conversation.
  • Add custom files or text to train additional knowledge.
Screenshots
OrderWise AI dashboard with analytics
Live chat conversation with AI handling order status queryChat widget settings panel with storefront previewOrderWise AI dashboard showing conversation list and analytics
Step 2, add knowledge banner
Step 1, create your agent bannerStep 3, connect your store bannerTakkie AI chat image promo

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureOrderWise AITakkie AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureOrderWise AITakkie AI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureOrderWise AITakkie AI
Free planNot listedYes
Lowest paid monthly plan$29/month(ahead)$49/month
Longest free trial14 daysNot listed
Plans listed14

Listing

MeasureOrderWise AITakkie AI
Shopify category rank#252(ahead)in Helpdesk#263in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 20, 2026May 13, 2026
Languages1English1English
DeveloperOrderWiseTakkie AI

FAQ

OrderWise AI and Takkie AI: common questions

Is OrderWise AI or Takkie AI cheaper?
Only Takkie AI lists a free plan. Paid plans start at $29/month for OrderWise AI and $49/month for Takkie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
OrderWise AI lists 3 the others don’t mention, such as Email, Escalation, Live chat. Takkie AI lists 6 the others don’t mention, such as AI summaries, Feedback surveys, Order tracking, Reports. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.