Ordertracker ‑ Order tracking vs TrackX‑Order Track and Upsell
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Ordertracker, Oct 13, 2026 for TrackX‑Order Track and Upsell.
The short answer
- On the Shopify App Store: Ordertracker 4.3 from 62 reviews and TrackX‑Order Track and Upsell 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $9/month for Ordertracker and $7/month for TrackX‑Order Track and Upsell.
- Ordertracker lists 4 features TrackX‑Order Track and Upsell’s listing doesn’t mention, including API, Carrier masking, Order export.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1,200+ carriers supported worldwide
- · 25 orders per month
- · Automated email notifications
- · Automatic tracking history translation
- · Chinese carriers masked
- · Delivery analytics and incident reports
Essential
- · 250 orders tracked per month
Pro
- · 1000 orders per month
Business
- · 5000 orders per month
Entry
- · 1400+ Courier Integrations
- · 20 Orders/month
- · Customer Accounts Integration
- · Customizable Tracking Page
- · Estimate Delivery Date on Product Page
Essential Plan
- · 200 Orders/month
- · Auto-Language Translation
- · Everything in Entry Plan+
- · Multiple Portal Layouts
- · Pre-Purchase EDD
- · Shipping Notification
Custom Plan
- · 1000 Orders/month
- · Custom Feature Integration
- · Everything in Essential Plan+
- · Remove Watermark
- · White-Labelled Tracking Portal
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrdertracker adds a branded, customizable tracking page to your store, where customers look up their order and see the estimated delivery date (EDD). Real-time tracking covers 3,500+ carriers. AI turns carrier updates into clear sentences in each customer's language, on a multilingual page in 20 languages. Shipping notification emails head off "where is my order" requests.
TrackX is a user-friendly order tracking app that eases customer anxiety and reduces support inquiries. Keep your customers informed with customizable email notifications at every stage of their order journey. Choose from multiple tracking portal themes to match your brand's style. Increase sales by offering cross-sells and upsells directly on the tracking page. Need specific features?
- Order tracking page, track order button, order lookup and status notifications.
- Automatic order status masking when customers track parcel from China.
- Track your order from over 1200 couriers supporting track and trace
- Track orders in one go to avoid WISMO tickets
- Customized Branded Page for order tracking
- Regular Email Updates to reduce customer anxiety
- Cross-sell and up-sell your products in the order tracking window
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Ordertracker |  TrackX‑Order Track and Upsell |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Ordertracker | TrackX‑Order Track and Upsell |
|---|---|---|
| App Store rating | 4.3 ★ | 5.0 ★(ahead) |
| App Store reviews | 62(ahead) | 1 |
| New reviews, 28 days | 5 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Ordertracker | TrackX‑Order Track and Upsell |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month | $7/month(ahead) |
| Longest free trial | 2 days | 7 days |
| Plans listed | 4 | 3 |
Listing
| Measure | Ordertracker | TrackX‑Order Track and Upsell |
|---|---|---|
| Shopify category rank | #25 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Sep 13, 2022 | Oct 14, 2024 |
| Languages | 12 | 6 |
| Developer | VNA DIGITAL LTD | Xpany Softwares LLP |
FAQ
Ordertracker and TrackX‑Order Track and Upsell: common questions
- Is Ordertracker or TrackX‑Order Track and Upsell cheaper?
- Both list a free plan. Paid plans start at $9/month for Ordertracker and $7/month for TrackX‑Order Track and Upsell. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Ordertracker or TrackX‑Order Track and Upsell?
- On the Shopify App Store: Ordertracker 4.3 from 62 reviews and TrackX‑Order Track and Upsell 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Ordertracker lists 4 the others don’t mention, such as API, Carrier masking, Order export, SMS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Ordertracker, Oct 13, 2026 for TrackX‑Order Track and Upsell; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Ordertracker, Oct 13, 2026 for TrackX‑Order Track and Upsell. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.