OrderSurvey Post Purchase Poll vs Zenith Post Purchase Survey
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for OrderSurvey Post Purchase Poll, Oct 14, 2026 for Zenith Post Purchase Survey.
The short answer
- Both list a free plan. Paid plans start at $39/month for OrderSurvey Post Purchase Poll and $9/month for Zenith Post Purchase Survey.
- OrderSurvey Post Purchase Poll lists 8 features Zenith Post Purchase Survey’s listing doesn’t mention, including Custom styles, Customer segments, Email.
Head to head
- United Kingdom
Free
- · 100 responses per rolling 30 days
- · 7 question types, including NPS
- · Conditional follow-up questions
- · Dashboard analytics
- · Survey targeting rules
- · Thank you and Order status pages
Pro
- · CSV exports
- · Everything in Free
- · Priority support
- · Unlimited responses
- · Webhook alerts for low NPS answers
Free
- · 27 question templates
- · Audience targeting: new vs returning
- · Dashboard analytics + CSV export
- · Discount incentive for completions
- · NPS, CSAT, and CES scoring
- · Revenue attribution by channel
Growth
- · Everything in the Free plan
- · Unlimited surveyed orders
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAdd post-purchase surveys to Shopify's Thank you and Order status pages. Learn how buyers found you, collect checkout feedback or measure NPS. Build conditional follow-ups and review answers in your dashboard. Choose all, first or repeat orders; first/repeat targeting on Order status needs the Thank you block's classification. Online survey controls support English and German; you write the questions and choices.
Zenith adds a survey to your order confirmation and order status pages to learn how customers found your store. Up to 50 questions: multiple choice, multi-select, rating scale, star rating, faces, or open text, shown one at a time. NPS, CSAT and CES are built-in presets. Show follow-ups based on answers and target new or returning buyers.
- Surveys on both Thank You and Order Status pages — no theme code required
- Smart targeting by order value, products, tags, country, and currency
- Conditional branching shows follow-up questions based on each answer
- Built-in analytics dashboard with response trends and NPS breakdown
- Up to 3 questions: multiple choice, multi-select, NPS, or open text
- Optional follow-up questions, targeted to all, new, or returning buyers
- Attribute responses to order revenue and items purchased
- NPS scoring, response trend charts, and date-range comparison
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  OrderSurvey Post Purchase Poll |  Zenith Post Purchase Survey |
|---|---|---|
| Detected stores | 1 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Baby & Toddler | Not published |
| Top store countries | United Kingdom | Not published |
Reviews
| Measure | OrderSurvey Post Purchase Poll | Zenith Post Purchase Survey |
|---|---|---|
| App Store rating | 4.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | OrderSurvey Post Purchase Poll | Zenith Post Purchase Survey |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $39/month | $9/month(ahead) |
| Longest free trial | 7 days | 14 days |
| Plans listed | 2 | 2 |
Listing
| Measure | OrderSurvey Post Purchase Poll | Zenith Post Purchase Survey |
|---|---|---|
| Shopify category rank | #32(ahead) | #70 |
| Shopify App Charts | #10 on Pricing moves in Surveys | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 25, 2026 | May 11, 2026 |
| Languages | 1 | 1 |
| Developer | Vigilance | Zenith |
FAQ
OrderSurvey Post Purchase Poll and Zenith Post Purchase Survey: common questions
- Is OrderSurvey Post Purchase Poll or Zenith Post Purchase Survey cheaper?
- Both list a free plan. Paid plans start at $39/month for OrderSurvey Post Purchase Poll and $9/month for Zenith Post Purchase Survey. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- OrderSurvey Post Purchase Poll lists 8 the others don’t mention, such as Custom styles, Customer segments, Email, Market research. Zenith Post Purchase Survey lists 2 the others don’t mention, such as Conditional logic, Embedded forms. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for OrderSurvey Post Purchase Poll, Oct 14, 2026 for Zenith Post Purchase Survey; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for OrderSurvey Post Purchase Poll, Oct 14, 2026 for Zenith Post Purchase Survey. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.