OrderPilot ‑ COD Confirmation vs OrderX
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 22, 2026 for OrderPilot, Oct 13, 2026 for OrderX.
The short answer
- On the Shopify App Store: OrderPilot 5.0 from 2 reviews and OrderX 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $4.99/month for OrderPilot and $2.99/month for OrderX.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
OrderPilot Free
- · 10 WhatsApp confirmations included
- · 4+ Automation Flows
- · Auto confirmation before dispatch
- · Confirm / cancel / change requests flow
OrderPilot Growth
- · 4+ Automation Flows
- · Confirm / Cancel / Change Requests Flow
- · Confirm Cancel & Change Request automate
- · Unlimited confirmations with usage cost
Own Number Starter
- · Confirm / Cancel / Change Requests Flow
- · No Surprise Charges
- · Unlimited Confirmations
- · Unlimited Review Requests
- · Your Own Number
Own Number Scale
- · 7500 Free Marketing Msgs
- · No Surprise Charges
- · Unlimited COD Confirmations
- · Unlimited Review Requests
- · Your Own Number
OrderX Free
- · 10 free confirmation template messages
- · Automatic Shopify tags and notes
- · Confirm and cancel response buttons
- · Official WhatsApp Cloud API
OrderX Growth
- · Advanced schedules, retries and rules
- · Confirmation, dispatch and tracking
- · Review and abandoned checkout messages
- · Unlimited automated order messages
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrderPilot helps Shopify merchants confirm cash on delivery orders through WhatsApp. The app sends automated order confirmation messages, records customer replies such as confirm, cancel, or change request, updates the order in Shopify, and shows confirmation activity in a simple dashboard.
OrderX helps merchants manage cash-on-delivery orders by sending automated WhatsApp confirmation requests through the official WhatsApp Cloud API. Customer responses can confirm or cancel orders, and OrderX updates the related Shopify order with tags and notes.
- Automated WhatsApp COD order confirmations
- Quick reply buttons for confirm, cancel, or change request
- Shopify order tagging based on customer response
- Dashboard for confirmed, cancelled, and pending orders
- Automate COD order confirmations through the official WhatsApp API
- Let customers confirm or cancel orders directly from WhatsApp
- Automatically add confirmation tags and notes to Shopify orders
- Control message delays, working hours, retries, and exclusions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  OrderPilot |  OrderX |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | OrderPilot | OrderX |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 2(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | OrderPilot | OrderX |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $4.99/month | $2.99/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | OrderPilot | OrderX |
|---|---|---|
| Shopify category rank | #33(ahead) | #90 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | Aug 28, 2026 |
| Languages | 1 | 1 |
| Developer | Order Pilot | Inbound Agency |
FAQ
OrderPilot and OrderX: common questions
- Is OrderPilot or OrderX cheaper?
- Both list a free plan. Paid plans start at $4.99/month for OrderPilot and $2.99/month for OrderX. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, OrderPilot or OrderX?
- On the Shopify App Store: OrderPilot 5.0 from 2 reviews and OrderX 5.0 from 1 reviews.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 22, 2026 for OrderPilot, Oct 13, 2026 for OrderX; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 22, 2026 for OrderPilot, Oct 13, 2026 for OrderX. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.