Order Undo ‑ Cancel Edit Order vs Retro Discount
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Paid plans start at $3.99/month for Order Undo and $9.99/month for Retro Discount.
- Order Undo lists 3 features Retro Discount’s listing doesn’t mention, including Cancellations, Refunds, Status updates.
Head to head
Basic
- · Automatic refunds and restocking
- · Custom cancellation rules
- · Customizable customer messages
- · Enable Store-credit refunds
- · For Basic Shopify stores
- · Unlimited cancellations and edits
Growth
- · Automatic refunds and restocking
- · Custom cancellation rules
- · Customizable customer messages
- · Enable Store-credit refunds
- · For Shopify Grow & Advanced
- · Setup assistance
Plus
- · Automatic refunds and restocking
- · Customizable customer messages
- · Enable Store-credit refunds
- · For Shopify Plus stores
- · Priority support
- · Setup assistance
Monthly Plan
- · 7-day free trial
- · After Order Discount
- · Configure Percentage and Amount Discount
- · Discount history
- · Per-item discounts
Yearly Plan
- · 7-day free trial
- · After Order Discount
- · Configure Percentage and Amount Discount
- · Discount history
- · Per-item discounts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrder Undo lets customers cancel or edit orders before fulfillment, cutting support work. Set cancellation windows, collect reasons, and give refunds or store credit with fully automated restocking. Customers can rebuild their cart for a new checkout, helping turn an order change into another sale. Add controls to customer accounts and thank-you pages, with Shopify Sidekick support and guided setup.
Apply fixed or percentage discounts to completed orders, per line item, via Shopify's Order Editing API. Use a saved default rule or override per item. Whether rewarding loyal customers, correcting billing mistakes, or providing goodwill discounts, Retro Discount makes the process simple, accurate, and fully traceable. Every discount is logged with a full audit trail in the built-in history view.
- Set time limits and fulfillment status rules for when customers can cancel order
- Process refunds and restock inventory automatically after cancellation.
- Works on customer accounts, thank you pages, and any theme. Fully customizable.
- Quick setup on New Customer Accounts & theme store. Legacy setup guide included.
- Apply discounts to completed orders without issuing refunds
- Per-item discount control — set different amounts per line item
- Choose percentage or fixed dollar discounts per item
- Saves a default discount rule to pre-fill every order automatically
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Order Undo |  Retro Discount |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Order Undo | Retro Discount |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Order Undo | Retro Discount |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $3.99/month(ahead) | $9.99/month |
| Longest free trial | 7 days | 7 days |
| Plans listed | 3 | 2 |
Listing
| Measure | Order Undo | Retro Discount |
|---|---|---|
| Shopify category rank | #327 | #185 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 14, 2026 | Jul 10, 2026 |
| Languages | 7 | 1 |
| Developer | Agam Tech Solutions | Tessaforce |
FAQ
Order Undo and Retro Discount: common questions
- Is Order Undo or Retro Discount cheaper?
- Paid plans start at $3.99/month for Order Undo and $9.99/month for Retro Discount. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Order Undo lists 3 the others don’t mention, such as Cancellations, Refunds, Status updates. Retro Discount lists 3 the others don’t mention, such as Analytics, Line items, Prices. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.