Order Lookup | venntov vs SOFTRACKO
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Lookup, Sep 22, 2026 for SOFTRACKO.
The short answer
- On the Shopify App Store: Order Lookup 4.2 from 35 reviews and SOFTRACKO 5.0 from 1 reviews.
- Order Lookup lists 3 features SOFTRACKO’s listing doesn’t mention, including Estimated delivery date, Global tracking, Translation.
Head to head
Live order tracking for your customers. They'll love it.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Order Lookup - 10
Free for all Store
- · Courier management
- · Customer-facing order status timeline
- · Customizable order tracking page
- · Live shipment tracking links
- · Tracking search analytics
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAre you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business.
SOFTRACKO adds a real-time order tracking page to your storefront. Customers enter their order number and see live status — Confirmed, Processing, Shipped, Fulfilled — along with carrier name and tracking number. The tracking widget matches your store's branding and colors. Reduces "Where is my order?" support requests by giving customers self-serve visibility into their order status.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
- Self-service order tracking widget, embedded directly on your storefront
- Fully customizable branding colors, fonts, layout, and images, with live preview
- Automatic courier detection with live tracking links plus custom courier support
- Visual 4-step progress tracker for order status
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Order Lookup |  SOFTRACKO |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Order Lookup | SOFTRACKO |
|---|---|---|
| App Store rating | 4.2 ★ | 5.0 ★(ahead) |
| App Store reviews | 35(ahead) | 1 |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Order Lookup | SOFTRACKO |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $10/month | No monthly plan listed |
| Longest free trial | 7 days | Not listed |
| Plans listed | 1 | 1 |
Listing
| Measure | Order Lookup | SOFTRACKO |
|---|---|---|
| Shopify category rank | #279 | #133(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 11, 2012 | Sep 18, 2026 |
| Languages | 1 | 1 |
| Developer | venntov | Noman Afzal |
FAQ
Order Lookup and SOFTRACKO: common questions
- Which has better reviews, Order Lookup or SOFTRACKO?
- On the Shopify App Store: Order Lookup 4.2 from 35 reviews and SOFTRACKO 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Order Lookup lists 3 the others don’t mention, such as Estimated delivery date, Global tracking, Translation. SOFTRACKO lists 1 the others don’t mention, such as Analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Lookup, Sep 22, 2026 for SOFTRACKO; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Lookup, Sep 22, 2026 for SOFTRACKO. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.