Order Lookup | venntov vs Smart Tracking AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Smart Tracking AI.
The short answer
- Paid plans start at $10/month for Order Lookup and $9.90/month for Smart Tracking AI.
- Order Lookup lists 8 features Smart Tracking AI’s listing doesn’t mention, including Branded tracking page, Custom notifications, Custom tracking link.
Head to head
Live order tracking for your customers. They'll love it.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Order Lookup - 10
basic
- · $1 = 100 points. Minimum top-up: $5.
- · In-app point recharges anytime.
- · Top-up points never expire.
Professional
- · 1,200 points every 30 days.
- · Includes 300 trial points.
- · Pts roll over for up to 2400pts balance.
- · Top-up points never expire.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAre you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business.
Smart Tracking AI helps merchants offer a self-service order tracking page and AI-assisted delivery support. Buyers can search shipment status by order information or tracking number, while the app checks store order ownership, caches repeated lookups, and helps reduce repetitive “Where is my order?” support requests.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
- Real-time shipment tracking for customers.
- Reduce support tickets with self-service lookup.
- AI assistant answers delivery questions.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Order Lookup |  Smart Tracking AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Order Lookup | Smart Tracking AI |
|---|---|---|
| App Store rating | 4.2 ★ | Not published |
| App Store reviews | 35 | Not published |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Order Lookup | Smart Tracking AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $10/month | $9.90/month(ahead) |
| Longest free trial | 7 days | 7 days |
| Plans listed | 1 | 2 |
Listing
| Measure | Order Lookup | Smart Tracking AI |
|---|---|---|
| Shopify category rank | #293(ahead) | #330 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Oct 11, 2012 | Jun 19, 2026 |
| Languages | 1 | 5 |
| Developer | venntov | YUNZHI TRADE CO., LIMITED |
FAQ
Order Lookup and Smart Tracking AI: common questions
- Is Order Lookup or Smart Tracking AI cheaper?
- Paid plans start at $10/month for Order Lookup and $9.90/month for Smart Tracking AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Order Lookup lists 8 the others don’t mention, such as Branded tracking page, Custom notifications, Custom tracking link, Dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Smart Tracking AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Smart Tracking AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.