Order Lookup | venntov vs Shipto ‑ Smart Order Tracking

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Shipto.

The short answer

  • On the Shopify App Store: Order Lookup 4.2 from 35 reviews and Shipto 5.0 from 1 reviews.
  • Paid plans start at $10/month for Order Lookup and $49/month for Shipto.
  • Order Lookup lists 3 features Shipto’s listing doesn’t mention, including Custom notifications, Dashboards, Translation.

Head to head

App Store reviews

Order Lookup: 35
Shipto: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Live order tracking for your customers. They'll love it.

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Developer
Categories
  • Order tracking
  • Order tracking
Languages
  • English
  • English
  • German
  • Spanish
  • Arabic
  • +26 more
Launched
Oct 11, 2012
Jul 9, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
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Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JanMarMayJulJanAugAugOrder Lookup | venntov: 2 reviews in January 2020Order Lookup | venntov: 1 reviews in February 2020Order Lookup | venntov: 2 reviews in March 2020Order Lookup | venntov: 4 reviews in April 2020Order Lookup | venntov: 8 reviews in May 2020Order Lookup | venntov: 2 reviews in June 2020Order Lookup | venntov: 1 reviews in July 2020Order Lookup | venntov: 1 reviews in August 2020Order Lookup | venntov: 1 reviews in January 2021Order Lookup | venntov: 1 reviews in February 2021Order Lookup | venntov: 2 reviews in August 2021Order Lookup | venntov: 1 reviews in January 2023Shipto ‑ Smart Order Tracking: 1 reviews in August 2026
Order LookupShiptoCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
$10/month
From $49 to $349/month
Plans
Order Lookup - 10$10/month
7-day free trial100 lookups included in monthly fee. $0.05 per additional order lookup
FreeFree to install
Ideal for beginner stores, up to 100 shipments/mo included
  • · Branded tracking page
  • · Carrier coverage tailored to the store
  • · Email notifications that feel on-brand
  • · Free subdomain (yourbrand.goshipto.com)
Bring Your Own Key$49/month
14-day free trialIdeal for developers, $0.01 / shipment
  • · Custom domain
  • · Notification controls
  • · Own tracking API keys
Starter$49/month
14-day free trialIdeal for small stores, 1000 shipments included, then $0.04 / extra shipment
  • · Everything in Free
  • · Notification controls
  • · Priority email support
Plus$349/month
14-day free trialIdeal for established stores, 2000 shipments included, then $0.035 / extra shipment
  • · Custom domain
  • · Dashboard analytics
  • · Everything in Starter
  • · Upsell module (product showcase)
Coverage
12 of 13 features92%
10 of 13 features77%
Unique strengths
  • Custom notifications
  • Dashboards
  • Translation
  • Automations
Order tracking
92%12/13
77%10/13
Notifications
75%3/4
50%2/4
Tracking
100%9/9
89%8/9
391onlybothonly
Order LookupShipto13 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Order Lookup4.2(35)Shipto5.0(1)
Works with also listed by another
  • OrderlyEmails
  • China EMS
  • China Post
  • ePacket
  • +400 more carriers
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How it sells itself

Are you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business.

Shipto delivers branded order tracking hosted natively on your storefront—not a third-party redirect—so customers stay within your brand from purchase to doorstep. Connect your own carrier accounts or use our managed integrations across DHL, USPS, FedEx, and UPS, with real-time updates throughout transit.

Key points
  • Order lookup for customers
  • Order tracking across over 100 shipping carriers
  • Customizable order lookup page
  • Native on-store tracking page — customers never leave your brand or domain
  • Bring your own carrier accounts across DHL, USPS, FedEx & UPS, or use ours
  • Built-in upsells turn the post-purchase tracking page into a revenue channel
Screenshots
Easy-to-use Order Lookup admin tools for desktop
Real-time order tracking for your customer's when using Order LoOrder Lookup provides your customers a visual invoice along withSimple and intuitive interface for your customers with Order Loo
Pay for the carrier setup you actually need.
Show upsell producs on the tracking pageOrder tracking software built for the days after checkout.No more “Where is my order” support requests

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureOrder LookupShipto
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureOrder LookupShipto
App Store rating4.2 ★5.0 ★(ahead)
App Store reviews35(ahead)1
New reviews, 28 days0Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureOrder LookupShipto
Free planNot listedNot listed
Lowest paid monthly plan$10/month(ahead)$49/month
Longest free trial7 days14 days
Plans listed14

Listing

MeasureOrder LookupShipto
Shopify category rank#293in Order tracking#182(ahead)in Order tracking
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 11, 2012Jul 9, 2026
Languages1English30English, German, Spanish
DevelopervenntovZipto

FAQ

Order Lookup and Shipto: common questions

Is Order Lookup or Shipto cheaper?
Paid plans start at $10/month for Order Lookup and $49/month for Shipto. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Order Lookup or Shipto?
On the Shopify App Store: Order Lookup 4.2 from 35 reviews and Shipto 5.0 from 1 reviews.
What features does each app list that the other doesn’t?
Order Lookup lists 3 the others don’t mention, such as Custom notifications, Dashboards, Translation. Shipto lists 1 the others don’t mention, such as Automations. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Shipto; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Lookup, Oct 14, 2026 for Shipto. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.