Order Lookup | venntov vs Ordertracker ‑ Order tracking
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Lookup, Nov 7, 2026 for Ordertracker.
The short answer
- On the Shopify App Store: Order Lookup 4.2 from 35 reviews and Ordertracker 4.3 from 62 reviews.
- Only Ordertracker lists a free plan. Paid plans start at $10/month for Order Lookup and $9/month for Ordertracker.
- Ordertracker lists 7 features Order Lookup’s listing doesn’t mention, including Analytics, API, Automations.
Head to head
Live order tracking for your customers. They'll love it.
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Order Lookup - 10
Free
- · 1,200+ carriers supported worldwide
- · 25 orders per month
- · Automated email notifications
- · Automatic tracking history translation
- · Chinese carriers masked
- · Delivery analytics and incident reports
Essential
- · 250 orders tracked per month
Pro
- · 1000 orders per month
Business
- · 5000 orders per month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAre you and/or your customer support team are tired of answering the same question of “where is my order?” With us, you can branded and customized order tracking page so you can spend less time answering customer service questions and more time running your business.
Ordertracker adds a branded, customizable tracking page to your store, where customers look up their order and see the estimated delivery date (EDD). Real-time tracking covers 3,500+ carriers. AI turns carrier updates into clear sentences in each customer's language, on a multilingual page in 20 languages. Shipping notification emails head off "where is my order" requests.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
- Order tracking page, track order button, order lookup and status notifications.
- Automatic order status masking when customers track parcel from China.
- Track your order from over 1200 couriers supporting track and trace
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Order Lookup |  Ordertracker |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Order Lookup | Ordertracker |
|---|---|---|
| App Store rating | 4.2 ★ | 4.3 ★(ahead) |
| App Store reviews | 35 | 62(ahead) |
| New reviews, 28 days | 0 | 5(ahead) |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Order Lookup | Ordertracker |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $10/month | $9/month(ahead) |
| Longest free trial | 7 days | 2 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Order Lookup | Ordertracker |
|---|---|---|
| Shopify category rank | #291 | #25(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | Yes |
| Launched | Oct 11, 2012 | Sep 13, 2022 |
| Languages | 1 | 12 |
| Developer | venntov | VNA DIGITAL LTD |
FAQ
Order Lookup and Ordertracker: common questions
- Is Order Lookup or Ordertracker cheaper?
- Only Ordertracker lists a free plan. Paid plans start at $10/month for Order Lookup and $9/month for Ordertracker. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Order Lookup or Ordertracker?
- On the Shopify App Store: Order Lookup 4.2 from 35 reviews and Ordertracker 4.3 from 62 reviews.
- What features does each app list that the other doesn’t?
- Ordertracker lists 7 the others don’t mention, such as Analytics, API, Automations, Carrier masking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Lookup, Nov 7, 2026 for Ordertracker; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Lookup, Nov 7, 2026 for Ordertracker. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.