Oversold & Unshippable Orders vs Recoup

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Oversold & Unshippable Orders, Nov 9, 2026 for Recoup.

The short answer

  • Both list a free plan. Paid plans start at $49/month for Oversold & Unshippable Orders and $500/month for Recoup.
  • Oversold & Unshippable Orders lists 3 features Recoup’s listing doesn’t mention, including Multi-language, Order updates, Shipping alerts.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Inventory - Other
  • Orders - Other
  • Support - Other
Languages
  • French
  • English
  • Arabic
  • German
  • +14 more
  • English
Launched
Aug 7, 2026
Nov 9, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $499/month
From $0 to $1,500/month
Plans
FreeFree
Starter$49/month
30-day free trial
Scale$199/month
30-day free trial
Enterprise$499/month
30-day free trial
Free auditFree
Done-for-you audit$299 one-time charge
Monitor$500/month
Monitor Plus$1,500/month
Coverage
3 of 3 features100%
0 of 3 features0%
Unique strengths
  • Multi-language
  • Order updates
  • Shipping alerts
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Chat
100%3/3
0%0/3
Automated responses
100%2/2
0%0/2
Real-time messaging
100%1/1
0%0/1
300onlybothonly
Oversold & Unshippable OrdersRecoup3 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Oversold & Unshippable Orders is an exceptions copilot — it scans every order your store processes and flags what's actually going wrong: fulfillment stuck past its expected ship date, inventory that doesn't match Shopify's record, or an address with missing or incomplete required fields that would cause a failed delivery.

Recoup reads the replies your support agents, AI or human, sent to customers and finds every refund, credit or discount they promised. It then checks each promise against your Shopify orders and lists the ones that do not match: refunds promised but never issued, refunds issued twice, wrong amounts and credits outside your policy. Each finding shows the agent's sentence and the order line it was checked against.

Key points
  • Flags fulfillment delays before customers notice or complain
  • Catches inventory mismatches against Shopify's own records
  • Surfaces address issues that would cause failed deliveries
  • One prioritized digest each morning, right inside Admin
  • Find refunds an agent promised that never reached the customer
  • Catch refunds issued twice and amounts that differ from the promise
  • Flag credits and discounts given outside your refund policy
  • See the agent's exact words next to the order it was checked against
Screenshots
No issues detected after everything is marked as resolved
App catching fulfillment, inventory and order issuesOrder daily digest showing the current issuesSettings screen to control sensitivity
Audit summary: tickets checked, money promises and mismatches
Sample report: mismatches by type with the amount at stakeUpload a helpdesk ticket export and pick the orders to checkRecoup audit results with mismatched refund promises

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureOversold & Unshippable OrdersRecoup
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureOversold & Unshippable OrdersRecoup
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureOversold & Unshippable OrdersRecoup
Free planYesYes
Lowest paid monthly plan$49/month(ahead)$500/month
Longest free trial30 daysNot listed
Plans listed44

Listing

MeasureOversold & Unshippable OrdersRecoup
Shopify category rank#473in Orders - OtherNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 7, 2026Nov 9, 2026
Languages18French, English, Arabic1English
DeveloperAgoraCrewAGUNA WELLNESS LTD

FAQ

Oversold & Unshippable Orders and Recoup: common questions

Is Oversold & Unshippable Orders or Recoup cheaper?
Both list a free plan. Paid plans start at $49/month for Oversold & Unshippable Orders and $500/month for Recoup. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Oversold & Unshippable Orders lists 3 the others don’t mention, such as Multi-language, Order updates, Shipping alerts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Oversold & Unshippable Orders, Nov 9, 2026 for Recoup; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Oversold & Unshippable Orders, Nov 9, 2026 for Recoup. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.