Order Alert Hub vs ShipAlert

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Alert Hub, Oct 14, 2026 for ShipAlert.

The short answer

  • Only ShipAlert lists a free plan. Paid plans start at $9.99/month for Order Alert Hub and $9.99/month for ShipAlert.
  • Order Alert Hub lists 4 features ShipAlert’s listing doesn’t mention, including Automations, Custom notifications, Order lookup page.

Head to head

App Store reviews

Order Alert Hub: —
ShipAlert: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Developer
Categories
  • Order tracking
  • Order tracking
Languages
  • English
  • English
Launched
Feb 10, 2026
Jun 22, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $9.99 to $39/month
From $0 to $49.99/month
Plans
Starter$9.99/month
Professional$39/month
FreeFree
Starter$9.99/month
Growth$24.99/month
Pro$49.99/month
Coverage
6 of 7 features86%
3 of 7 features43%
Unique strengths
  • Automations
  • Custom notifications
  • Order lookup page
  • Real-time notifications
  • Multi-carrier
Order tracking
86%6/7
43%3/7
Notifications
100%4/4
25%1/4
Tracking
67%2/3
67%2/3
421onlybothonly
Order Alert HubShipAlert7 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Automatically monitor your store's order activity and receive alerts for important events. Get notified when there are no orders during a time period, for pending payments requiring attention, and for high-value purchases worth celebrating. Configure alerts for your entire store or filter by country. Choose email, Slack webhooks, or custom webhooks for delivery.

ShipAlert watches every fulfilled order and flags a shipment as delayed when tracking stalls past your threshold: no carrier scan in 48h, or past the delivery date. You hear about at-risk orders before the customer does, so you fix them first. Optionally auto-email customers a tasteful "running late" note to cut "where is my order" tickets. One dashboard shows every shipment: in transit, delayed, delivered.

Key points
  • Automated Order Monitoring: Continuously monitors your store's orders.
  • Multiple Alert Types: All with configurable thresholds.
  • Flexible Delivery Options: so you stay informed wherever you work.
  • Flags delayed orders by time: no carrier scan in 48h or past delivery date
  • Emails you the moment a shipment stalls, before the customer asks
  • Auto-emails customers a tasteful 'running late' note to cut WISMO tickets
  • One dashboard for every shipment: in transit, delayed, and delivered
Screenshots
Alert History
DashboardDashboardSettings
ShipAlert settings for delay threshold and alert emails
Order detail: tracking timeline and customer emails sentShipAlert detects shipping delays and alerts customersShipAlert dashboard tracking shipments with delay alerts

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureOrder Alert HubShipAlert
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureOrder Alert HubShipAlert
App Store ratingNot published4.0 ★
App Store reviewsNot published1
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureOrder Alert HubShipAlert
Free planNot listedYes
Lowest paid monthly plan$9.99/month$9.99/month
Longest free trialNot listedNot listed
Plans listed24

Listing

MeasureOrder Alert HubShipAlert
Shopify category rank#288in Order tracking#184(ahead)in Order tracking
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedFeb 10, 2026Jun 22, 2026
Languages1English1English
DeveloperMMShipAlert

FAQ

Order Alert Hub and ShipAlert: common questions

Is Order Alert Hub or ShipAlert cheaper?
Only ShipAlert lists a free plan. Paid plans start at $9.99/month for Order Alert Hub and $9.99/month for ShipAlert. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Order Alert Hub lists 4 the others don’t mention, such as Automations, Custom notifications, Order lookup page, Real-time notifications. ShipAlert lists 1 the others don’t mention, such as Multi-carrier. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Alert Hub, Oct 14, 2026 for ShipAlert; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Alert Hub, Oct 14, 2026 for ShipAlert. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.