Order Alert Hub vs Retry ‑ Unfulfilled Orders
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Order Alert Hub, Nov 4, 2026 for Retry.
The short answer
- Only Retry lists a free plan. Paid plans start at $9.99/month for Order Alert Hub and $19/month for Retry.
- Retry lists 9 features Order Alert Hub’s listing doesn’t mention, including Analytics, Conditional logic, Custom triggers.
Head to head
Starter
Professional
Retry Free
- · Auto-clears when you resolve it
- · Email alerts with the $ amount
- · Live money-at-risk console
- · Paid-but-unshipped order alerts
- · Stuck & failed payout alerts
- · Watches your 100 newest orders
Retry Pro
- · Auto-clears when you resolve it
- · Email alerts with the $ amount
- · Everything in Free
- · Paid-but-unshipped order alerts
- · Stuck & failed payout alerts
- · Watches up to 1,000 orders/mo
Retry Plus
- · Everything in Pro
- · Unlimited order volume
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureAutomatically monitor your store's order activity and receive alerts for important events. Get notified when there are no orders during a time period, for pending payments requiring attention, and for high-value purchases worth celebrating. Configure alerts for your entire store or filter by country. Choose email, Slack webhooks, or custom webhooks for delivery.
Retry sends order alerts for unfulfilled orders that are late to ship and for paid orders stuck without a payout. It checks your orders in real time and shows the exact dollar amount at risk on each one. You set how many hours count as late. Every alert explains why it fired and closes itself once the order ships or the payout arrives, so the list only shows what still needs action.
- Automated Order Monitoring: Continuously monitors your store's orders.
- Multiple Alert Types: All with configurable thresholds.
- Flexible Delivery Options: so you stay informed wherever you work.
- Stuck payout alerts: catch paid orders that have not been paid out to you
- Unfulfilled order alerts: flag paid orders that have not shipped in time
- Dollar at risk: see the exact amount tied up in every flagged order
- Auto-clearing alerts: each one closes itself once the order is resolved
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Order Alert Hub |  Retry |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Order Alert Hub | Retry |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Order Alert Hub | Retry |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $19/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 3 |
Listing
| Measure | Order Alert Hub | Retry |
|---|---|---|
| Shopify category rank | #288 | #584 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 10, 2026 | Sep 8, 2026 |
| Languages | 1 | 1 |
| Developer | MM | Extensions Market |
FAQ
Order Alert Hub and Retry: common questions
- Is Order Alert Hub or Retry cheaper?
- Only Retry lists a free plan. Paid plans start at $9.99/month for Order Alert Hub and $19/month for Retry. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Order Alert Hub lists 2 the others don’t mention, such as Custom notifications, Order lookup page. Retry lists 9 the others don’t mention, such as Analytics, Conditional logic, Custom triggers, Dashboards. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Order Alert Hub, Nov 4, 2026 for Retry; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Order Alert Hub, Nov 4, 2026 for Retry. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.