Orby ‑ AI Chat widget vs ShopSifu : Live AI Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Orby, Jul 1, 2026 for ShopSifu.
The short answer
- Orby lists 3 features ShopSifu’s listing doesn’t mention, including Agent avatar, Business hours, Quick replies.
Head to head
Monthly
- · AI assistant on your storefront
- · Answers from live product data
- · Knowledge base and human handoff
- · Order status for verified shoppers
Pro
- · Everything in Monthly
- · Priority support
- · Use your own Gemini API key
- · Your own model quota
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrby puts a shopping assistant on your storefront that answers from your store's real data instead of guessing. When a shopper asks about a product, the assistant looks it up through Shopify and replies with the live title, variants, and availability. Shoppers can also check their own order status, and details are shared only when their contact information matches the order.
ShopSifu adds an AI chat widget to your storefront that answers shopper questions using your real product catalog and order data. Shoppers can search products in natural language, check the status of their orders by email, and open support tickets when the bot cannot help.
- Answers product questions from live catalog data, never invented details
- Lets shoppers check their own order status after contact verification
- Knowledge base you curate from your collections, products, images, and videos
- Answers shopper product questions using your live Shopify catalog in real time.
- Lets shoppers check order status by entering their email and order number.
- Opens a support ticket for the merchant when the bot cannot answer a question.
- Upload shipping, return, or FAQ documents so the bot can answer store policies.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Orby |  ShopSifu |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Orby | ShopSifu |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Orby and ShopSifu: common questions
- What features does each app list that the other doesn’t?
- Orby lists 3 the others don’t mention, such as Agent avatar, Business hours, Quick replies. ShopSifu lists 3 the others don’t mention, such as Chat window, Customer insights, Emojis and stickers. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Orby, Jul 1, 2026 for ShopSifu; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Orby, Jul 1, 2026 for ShopSifu. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.