Orbit: AI Shopping Assistant vs Quicktalk
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Jul 7, 2026 for Orbit, Oct 16, 2026 for Quicktalk.
The short answer
- Only Quicktalk lists a free plan.
- Quicktalk lists 3 features Orbit’s listing doesn’t mention, including FAQs, Multi-language, Welcome messages.
Head to head
Free
- · 10 inbound call minutes
- · 30 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
Basic
- · 200 AI conversations (text and voice)
- · Community support
- · Human handoff portal
- · More plans available in the app
- · Website, web chat and app
- · WhatsApp, Instagram, Facebook Messenger
Intermediate
- · 100 inbound call minutes
- · 500 AI conversations per month
- · Human handoff portal
- · Standard support
- · Text and voice messages
- · Website, web chat and app
Professional
- · 4,000 AI conversations per month
- · Human handoff portal
- · Priority support
- · Text and voice messages
- · Website, web chat and app
- · WhatsApp, Instagram and Messenger
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrbit adds an AI chat and voice assistant to your storefront that answers shopper questions accurately, not from guesses. It replies using a live view of your product catalog and a knowledge base you control, so answers about products, shipping, returns, and orders stay correct and on-brand. Shoppers can search products, add to cart, and start checkout right inside the conversation.
Quicktalk adds a multilingual AI agent to your store that answers questions, recommends products, checks stock, and adds items to the cart inside the chat. Train it on your PDFs, images, website pages, and text. Shoppers can reach you by text, voice notes, or voice calls on your website, WhatsApp, Messenger, and Instagram. Choose AI only, human only, or both, with handoff to your team when needed.
- AI chat assistant that answers shopper questions from your live catalog
- Optional real-time voice assistant for hands-free shopping
- Search products, add to cart, and start checkout inside the chat
- Custom knowledge base for your FAQs, shipping, and return policies
- AI answers product questions and checks live inventory 24/7.
- Builds a cart and shares the checkout link inside the chat.
- Accept text, and voice messages from shoppers.
- Hand off to your team in the QuickTalk agent portal when needed.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Orbit |  Quicktalk |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Orbit | Quicktalk |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Orbit and Quicktalk: common questions
- Is Orbit or Quicktalk cheaper?
- Only Quicktalk lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Orbit lists 2 the others don’t mention, such as Chat buttons, Order updates. Quicktalk lists 3 the others don’t mention, such as FAQs, Multi-language, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Jul 7, 2026 for Orbit, Oct 16, 2026 for Quicktalk; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Jul 7, 2026 for Orbit, Oct 16, 2026 for Quicktalk. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.