Orbestra: AI Winback vs Top Fans
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Orbestra, Oct 13, 2026 for Top Fans.
The short answer
- Only Top Fans lists a free plan. Paid plans start at $19/month for Orbestra and $15/month for Top Fans.
- Orbestra lists 4 features Top Fans’s listing doesn’t mention, including Automations, Discounts, Promotions.
Head to head
Starter
- · AI-written win-back emails
- · Recovered revenue dashboard
- · Review-and-send control
- · Up to 500 contactable customers
Growth
- · AI-written win-back emails
- · Autopilot — hands-off sending
- · Recovered revenue dashboard
- · Up to 5,000 contactable customers
Scale
- · AI-written win-back emails
- · Advanced reports: funnel, ROI, CSV
- · Autopilot — hands-off sending
- · Unlimited contactable customers
Free
- · Up to 250 customers
- · Up to 50 emails per month
Pro
- · Early access to upcoming features
- · Priority email support
- · Unlimited emails
- · Up to 5,000 customers
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOrbestra finds the customers who stopped buying — using each customer's own re-purchase rhythm, not a fixed rule — and writes each one a personal win-back email in your store's voice, with a unique single-use discount code. Review every AI draft with one click, or turn on Autopilot for hands-off sending. A three-touch sequence (reminder, incentive, last chance) spaces itself out automatically.
Top Fans analyzes your store data every night and identifies your most loyal customers using RFM scoring (Recency, Frequency, Monetary value). When a customer reaches this top tier, Top Fans automatically generates a unique single-use discount code in Shopify and emails it to them with a personalized thank-you message. The code is restricted to that specific customer and can be used only once.
- Finds customers who stopped buying, by each customer's own buying rhythm
- AI writes each win-back email 1:1, in your brand's voice and language
- A unique single-use discount code per customer for clean attribution
- Review every draft with one click, or turn on hands-off Autopilot
- Automatic RFM scoring of your entire customer base every night
- Personalized thank-you emails sent on autopilot to your top customers
- Unique single-use discount codes generated per customer in Shopify
- Customizable email subject, intro text, discount value and cooldown
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Orbestra |  Top Fans |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Orbestra | Top Fans |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Orbestra and Top Fans: common questions
- Is Orbestra or Top Fans cheaper?
- Only Top Fans lists a free plan. Paid plans start at $19/month for Orbestra and $15/month for Top Fans. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Orbestra lists 4 the others don’t mention, such as Automations, Discounts, Promotions, Templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Orbestra, Oct 13, 2026 for Top Fans; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Orbestra, Oct 13, 2026 for Top Fans. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.