OnChat vs SellBot — AI Sales Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for OnChat, Nov 4, 2026 for SellBot.
The short answer
- On the Shopify App Store: OnChat 5.0 from 1 reviews and SellBot 5.0 from 5 reviews.
- SellBot lists 15 features OnChat’s listing doesn’t mention, including Agent analytics, Agent avatar, Business hours.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Starter
- · 3 Smart Triggers
- · 500 AI replies a month
- · Back-in-stock emails + order tracking
- · Free iPhone and Android app
- · Full catalog, up to 100,000 products
- · Live visitors in real time
Growth
- · 3 seats: Owner, Admin and Agent roles
- · 3,000 AI replies a month
- · 5 Smart Triggers
- · Claim escalations as a team
- · Everything in Starter
- · Free iOS/Android app for every teammate
Scale
- · 10,000 AI replies included
- · Everything in Growth
- · Free iOS/Android app for every teammate
- · Higher answer quality option
- · Priority email support
- · Then $0.01 per reply — you set the cap
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOnChat is an AI chatbot creation platform that allows you to easily build your own virtual assistant, which you can train with the content of your online store or any other textual material. OnChat distinguishes itself from the competitors by its unique capability to provide answers regarding order statuses, and more.
SellBot sells from your real catalog: shoppers get product cards with Add to cart, and answers from your shipping, return and FAQ policies. Smart Triggers open the chat at the right moment. When a shopper asks for a person, the AI steps back and your phone speaks up: reply as yourself from the free iOS/Android app or the admin, with roles and business hours.
- Order tracking - Your chatbot can address inquiries about orders in real-time.
- Discounts - If trained your assistant can inform about ongoing promotions
- Lead generation - By providing the right information at the right time.
- 24/7 Availability - Always available, providing support to users at any
- AI product recommendations and comparisons from your catalog
- In-chat order tracking and back-in-stock alerts
- Live agent handoff with email and Slack notifications
- Auto-answers from your store policies, one-click import
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  OnChat |  SellBot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | OnChat | SellBot |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 5(ahead) |
| New reviews, 28 days | 0 | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
OnChat and SellBot: common questions
- Which has better reviews, OnChat or SellBot?
- On the Shopify App Store: OnChat 5.0 from 1 reviews and SellBot 5.0 from 5 reviews.
- What features does each app list that the other doesn’t?
- SellBot lists 15 the others don’t mention, such as Agent analytics, Agent avatar, Business hours, Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for OnChat, Nov 4, 2026 for SellBot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for OnChat, Nov 4, 2026 for SellBot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.