OnBoardly ‑ Customer Tours vs Shop
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for OnBoardly, Nov 8, 2026 for Shop.
The short answer
- On the Shopify App Store: OnBoardly 5.0 from 1 reviews and Shop 4.8 from 10,185 reviews.
- Shop lists 11 features OnBoardly’s listing doesn’t mention, including Bulk upload, Custom listings, Inventory sync.
Head to head
Create a free mobile app experience for your online store.
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
- · Add Title, Description,Image
- · Create Unlimited Tours steps.
- · Easy Customization
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOnboardly is perfect for merchants selling complex or feature-rich products that require explanation. Whether you're selling electronics, customizable items, or services, Onboard creates interactive product tours that: - Reduce customer confusion and support inquiries - Improve product understanding and conversion rates - Highlight key product features and benefits - Guide customers through customization options…
When you build your business on Shopify, you automatically unlock exclusive access to selling on Shop. Millions of shoppers around the world use Shop to discover new brands, buy with 1 tap, and track all their orders. And because shoppers are pre-verified, they convert better. Best of all, you pay no marketplace fees to sell on Shop.
- Visual Product Tours - Create step-by-step guided tours - Highlight speci
- Easy Tour Builder - No coding required - Drag-and-drop interface
- Images / GIFs Support - Add Image/GIFs of the product or walkthrough demo
- Convert more sales with Shop Pay’s accelerated checkout
- Build trust and increase transparency with the ‘Track with Shop’ button
- Customize your mobile app storefront with assets unique to your brand
- Engage and retain customers with personalized product recommendations
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  OnBoardly |  Shop |
|---|---|---|
| Detected stores | Not published | 75 |
| Net store change, 28 days | 0 | +4 |
| Stores added, 28 days | Not enough data | 5 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | OnBoardly | Shop |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.8 ★ |
| App Store reviews | 1 | 10,185(ahead) |
| New reviews, 28 days | Not enough data | 570 |
| Reviewers a year or more in | Not enough data | 36% |
FAQ
OnBoardly and Shop: common questions
- Which has better reviews, OnBoardly or Shop?
- On the Shopify App Store: OnBoardly 5.0 from 1 reviews and Shop 4.8 from 10,185 reviews.
- What features does each app list that the other doesn’t?
- Shop lists 11 the others don’t mention, such as Bulk upload, Custom listings, Inventory sync, Listing analytics. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for OnBoardly, Nov 8, 2026 for Shop; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for OnBoardly, Nov 8, 2026 for Shop. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.