O: Chat buttons & Contact Form vs POWR: Live Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for O: Chat buttons & Contact Form, Oct 13, 2026 for POWR.

The short answer

  • On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and POWR 3.2 from 16 reviews.
  • Only POWR lists a free plan.
  • O: Chat buttons & Contact Form lists 23 features POWR’s listing doesn’t mention, including Agent avatar, Analytics, Auto-sync.

Head to head

Detected stores

O: Chat buttons & Contact Form: 1,325
POWR: —

App Store reviews

O: Chat buttons & Contact Form: 263
POWR: 16

Stores added, 28 days

O: Chat buttons & Contact Form: 3
POWR: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Facebook Chat, Abandoned Cart Recovery via Messenger Chat

—
Categories
  • Chat
  • Forms
  • Chat
  • Operations - Other
Languages
  • English
  • English
Launched
Jan 20, 2016
Dec 2, 2017
Built for Shopify
Not badged
Not badged
Reviews per month
2 last full month
1 last full month
Detected stores
1,325active installs
  • Mouvair
  • GymArmour PK
  • ULANZI
  • RiciMelion
  • Firerescuetm LLC
+1,320 more
0active installs
Most common store size
11-50 products20%
—
Top countries
  • United States14%
  • Philippines8%
  • Australia8%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

01020AprJunAugAprOctDecMayJulOctJanMarSepOctO: Chat buttons & Contact Form: 1 reviews in May 2025O: Chat buttons & Contact Form: 4 reviews in June 2025O: Chat buttons & Contact Form: 6 reviews in July 2025O: Chat buttons & Contact Form: 4 reviews in September 2025O: Chat buttons & Contact Form: 5 reviews in October 2025O: Chat buttons & Contact Form: 2 reviews in December 2025O: Chat buttons & Contact Form: 3 reviews in January 2026O: Chat buttons & Contact Form: 4 reviews in February 2026O: Chat buttons & Contact Form: 5 reviews in March 2026O: Chat buttons & Contact Form: 2 reviews in August 2026O: Chat buttons & Contact Form: 1 reviews in September 2026O: Chat buttons & Contact Form: 2 reviews in October 2026POWR: Live Chat: 19 reviews in April 2019POWR: Live Chat: 9 reviews in May 2019POWR: Live Chat: 2 reviews in June 2019POWR: Live Chat: 3 reviews in July 2019POWR: Live Chat: 2 reviews in August 2019POWR: Live Chat: 1 reviews in March 2020POWR: Live Chat: 2 reviews in April 2020POWR: Live Chat: 1 reviews in July 2021POWR: Live Chat: 1 reviews in October 2021POWR: Live Chat: 1 reviews in July 2022POWR: Live Chat: 1 reviews in December 2023POWR: Live Chat: 1 reviews in May 2024
O: Chat buttons & Contact FormPOWRCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
—
From $0 to $98.99/month
Plans
Free
FreeFree
  • · 24/7 email support
  • · Automated welcome message
  • · Connect WhatsApp, Telegram or Messenger
  • · Custom button text
  • · Undo/redo edits
Starter$7.04/month
  • · Advanced backgrounds
  • · All Free features +
  • · Custom chat icons
  • · Custom cover image
  • · Live chat support with POWR team
  • · Remove POWR branding
Pro$15.84/month
  • · Advanced triggers
  • · All Starter features +
  • · Custom CSS
  • · Set chat bubble delay
Business$98.99/month
  • · All Pro features +
  • · Contact Form
  • · Countdown Timer + more
  • · Instagram Feed
  • · Popup
  • · Unlimited access to 60+ POWR apps like,
Coverage
26 of 32 features81%
9 of 32 features28%
Unique strengths
  • Agent avatar
  • Analytics
  • Auto-sync
  • Business hours
  • +19 more
  • FAQs
  • Greetings
  • Live chat
  • Quick replies
  • +2 more
Chat
60%9/15
60%9/15
Automated responses
0%0/3
100%3/3
Customization
100%9/9
33%3/9
Real-time messaging
0%0/3
100%3/3
Forms
100%17/17
0%0/17
Customization
100%5/5
0%0/5
Data management
100%6/6
0%0/6
Form types
100%6/6
0%0/6
2336onlybothonly
O: Chat buttons & Contact FormPOWR32 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Facebook Messenger
  • Whatsapp
  • Instagram
  • Live chat
  • Omega
  • WhatsApp
  • Telegram
  • Facebook Messenger
How it sells itself

With one-click integration with Omega: Facebook Messenger Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc.

Offer seamless real-time support through WhatsApp, Facebook Messenger, and Telegram with our easy-to-integrate app for Shopify. Customize effortlessly without coding and receive instant mobile notifications for every customer interaction. Automated chat initiation ensures that shoppers get quick responses to their questions, which drives sales and boosts customer loyalty.

Key points
  • Build your customer support with Whatsapp, Facebook Messenger, Instagram,...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analysis of the effectiveness of each chat channel: Messenger, WhatsApp, Call...
  • Instant live chat with customers in real-time via Messenger, Telegram, WhatApp.
  • Customize all chat settings like triggers, delay, bubble icon, and button text
  • Set up an automate personal message upon entering the live chat
  • Fully customizable design. Set your avatar or image, colors, shape, position
Screenshots
Facebook messenger live chat
Understand customers' shopping journey with facebook messengerAll-in-one platform to manage chat/messageOmega Facebook Messenger live chat: Customer support 24/7
All-in-one chat for WhatsApp, Messenger, and Telegram
Responsive on all devices for a great user experienceCustomize your chat app to fit your brandManage chat visibility and timing for site visitors

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureO: Chat buttons & Contact FormPOWR
Detected stores1,325as of Nov 8, 2026Not published
Net store change, 28 days−18estimated0estimated
Stores added, 28 days3new and returningNot enough data
Big-brand share7%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Home & Garden, Health & BeautyNot published
Top store countriesUnited States, Philippines, AustraliaNot published

Reviews

MeasureO: Chat buttons & Contact FormPOWR
App Store rating4.9 ★(ahead)3.2 ★
App Store reviews263(ahead)16
New reviews, 28 days0Not enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureO: Chat buttons & Contact FormPOWR
Free planNot listedYes
Lowest paid monthly planNo monthly plan listed$7.04/month
Longest free trialNot listedNot listed
Plans listedNot published4

Listing

MeasureO: Chat buttons & Contact FormPOWR
Shopify category rank#22in FormsNot enough data
Shopify App Charts#8 in FormsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 20, 2016Dec 2, 2017
Languages1English1English
DeveloperQuote SnapPOWR.io

FAQ

O: Chat buttons & Contact Form and POWR: common questions

Is O: Chat buttons & Contact Form or POWR cheaper?
Only POWR lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, O: Chat buttons & Contact Form or POWR?
On the Shopify App Store: O: Chat buttons & Contact Form 4.9 from 263 reviews and POWR 3.2 from 16 reviews.
What features does each app list that the other doesn’t?
O: Chat buttons & Contact Form lists 23 the others don’t mention, such as Agent avatar, Analytics, Auto-sync, Business hours. POWR lists 6 the others don’t mention, such as FAQs, Greetings, Live chat, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for O: Chat buttons & Contact Form, Oct 13, 2026 for POWR; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for O: Chat buttons & Contact Form, Oct 13, 2026 for POWR. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.