Oat: Order Editing vs OrderPad
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 28, 2026 for Oat, Oct 14, 2026 for OrderPad.
The short answer
- Only OrderPad lists a free plan.
- Oat lists 6 features OrderPad’s listing doesn’t mention, including Address, Cancellations, Customer portal.
Head to head
Free
- · 99 orders per year.
- · Advanced customer search.
- · Agent log on each order.
- · Customer catalog prices.
- · Customizable dashboard.
Pro
- · 999 orders per year.
- · Agent statistics.
- · Everything in the Free plan.
- · Priority support.
- · Unlimited assistant promotions.
Unlimited
- · Dedicated support.
- · Everything in the Pro plan.
- · Priority customer synchronization.
- · Unlimited orders.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureOat lets customers edit their own orders after checkout. Shoppers make many mistakes during purchase: wrong address, size, one item too many, a change of heart. Each one becomes a burden to your support team. Oat puts a self-serve option on the thank-you & order status page or confirmation email so customers sort it out themselves. They can update the address, edit, add or remove items, or cancel and get refunded.
OrderPad turns phone calls into Shopify orders in seconds and brings that same panel to your online store. Agents find customers by name, company, tax ID, email, phone or metafields and see the whole catalog in tabs and columns you design; prices always reflect each customer's B2B catalog and your promotions apply automatically.
- Self-serve order editing: address, contact info, items, quantities, cancel
- Edit window with auto-hold: orders stay editable until your cutoff, then release
- Approvals: order cancellations & address changes only, or on everything
- Cancellations with refund to the original payment or store credit: your choice
- Asistente de pedidos con pestañas y columnas filtradas por tipo de producto.
- Encuentra clientes por nombre, empresa, CIF, correo, teléfono y metacampos.
- Precios personalizados para cada cliente obtenidos de cada catálogo de cliente.
- Creación de promociones personalizas únicas del asistente de pedidos.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Oat |  OrderPad |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Oat | OrderPad |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Oat and OrderPad: common questions
- Is Oat or OrderPad cheaper?
- Only OrderPad lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Oat lists 6 the others don’t mention, such as Address, Cancellations, Customer portal, Refunds. OrderPad lists 5 the others don’t mention, such as Analytics, Bulk editing, Custom rules, Draft orders. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 28, 2026 for Oat, Oct 14, 2026 for OrderPad; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 28, 2026 for Oat, Oct 14, 2026 for OrderPad. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.