Npsulse vs Twicebow: Surveys & Rewards
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Npsulse, Nov 4, 2026 for Twicebow.
The short answer
- Only Twicebow lists a free plan. Paid plans start at $15/month for Npsulse and $29/month for Twicebow.
- Twicebow lists 12 features Npsulse’s listing doesn’t mention, including Analytics, Attribution, Coupons.
Head to head
Pro
- · Auto discount reward for responses
- · Built-in results reports
- · Forms on thank-you page & account
- · Post-purchase NPS & CSAT surveys
- · Rules engine for questions & offers
Free
- · 100 survey responses / mo
- · Multi-language support
- · Rewards that grow with every order
Starter
- · 1,000 survey responses / mo
- · AI insights in your weekly summary
- · Gift for a friend & review button
- · Klaviyo & Google Sheets sync
- · Multi-language support
- · Rewards that grow with every order
Growth
- · 5,000 survey responses / mo
- · AI insights in your weekly summary
- · Gift for a friend & review button
- · Klaviyo & Google Sheets sync
- · Multi-language support
- · Product suggestions on the gift page
Pro
- · AI insights in your weekly summary
- · Gift for a friend & review button
- · Klaviyo & Google Sheets sync
- · Multi-language support
- · Product suggestions on the gift page
- · Rewards that grow with every order
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNpulse shows a survey to your customers right after purchase, on the thank you page or on their account. Measure NPS and satisfaction, and deliver an automatic discount code to those who respond, encouraging the next purchase. A rule engine decides what questions and what discount to apply based on each answer. You customize the form by place and review the results in reports within the app, without code.
Twicebow adds a short survey to your thank-you page. Customers answer while they're still excited about the order, and a gift box waits for them. It opens when the order is delivered, or straight after the survey if you prefer, giving them a reason to come back just as the order lands. Repeat orders open bigger boxes. You choose the rewards, questions, wording and look.
- Encuesta NPS y de satisfacción que aparece justo después de la compra
- Descuento automático como recompensa para quien responde la encuesta
- Reglas que ajustan preguntas y descuento según cada respuesta
- Formularios distintos por lugar: página de agradecimiento y cuenta del cliente
- Short survey on the thank-you page, while customers are still excited
- A gift that opens when the order arrives, or straight after the survey
- Bigger gifts on repeat orders, giving customers a reason to return
- Ready-made templates in multiple customer languages, with wording you can edit
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Npsulse | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Npsulse | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Npsulse and Twicebow: common questions
- Is Npsulse or Twicebow cheaper?
- Only Twicebow lists a free plan. Paid plans start at $15/month for Npsulse and $29/month for Twicebow. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Npsulse lists 3 the others don’t mention, such as Conditional logic, Custom styles, Drag-and-drop editor. Twicebow lists 12 the others don’t mention, such as Analytics, Attribution, Coupons, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Npsulse, Nov 4, 2026 for Twicebow; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Npsulse, Nov 4, 2026 for Twicebow. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.