Npsulse vs Survidi: AI Surveys

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Npsulse, Sep 5, 2026 for Survidi.

The short answer

  • Npsulse lists 2 features Survidi’s listing doesn’t mention, including Data export, Drag-and-drop editor.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Surveys
  • Surveys
Languages
  • English
  • English
Launched
Aug 18, 2026
Aug 18, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
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Top countries
—
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Free options
Free planFree trial
Free planFree trial
Monthly range
$15/month
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Plans
Pro$15/month
10-day free trial
  • · Auto discount reward for responses
  • · Built-in results reports
  • · Forms on thank-you page & account
  • · Post-purchase NPS & CSAT surveys
  • · Rules engine for questions & offers
Free
Coverage
7 of 9 features78%
7 of 9 features78%
Unique strengths
  • Data export
  • Drag-and-drop editor
  • Email
  • Templates
Surveys
78%7/9
78%7/9
Form customization
75%3/4
75%3/4
Submission management
50%1/2
50%1/2
Survey types
100%3/3
100%3/3
252onlybothonly
NpsulseSurvidi9 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Npulse shows a survey to your customers right after purchase, on the thank you page or on their account. Measure NPS and satisfaction, and deliver an automatic discount code to those who respond, encouraging the next purchase. A rule engine decides what questions and what discount to apply based on each answer. You customize the form by place and review the results in reports within the app, without code.

Survidi asks customers about the order they actually placed, not a generic rating. Surveys arrive by email and open as a short chat. Completing one earns the shopper a personalized discount code for their next visit. Ask abandoned checkouts what stopped them, or check in just before repeat customers would reorder. Answers, AI summaries and revenue from redeemed codes land in one dashboard.

Key points
  • Encuesta NPS y de satisfacción que aparece justo después de la compra
  • Descuento automático como recompensa para quien responde la encuesta
  • Reglas que ajustan preguntas y descuento según cada respuesta
  • Formularios distintos por lugar: página de agradecimiento y cuenta del cliente
  • AI writes each question from the exact products ordered, in your store's voice
  • Abandoned checkout surveys ask why, with a code only for reasons you choose
  • Loyalty check-ins timed to each product's reorder window, not a flat delay
  • Rewards are single-use discount codes minted in the customer's own name
Screenshots
survey-nps
dashboard-npsproanalytics-nps
Two survey templates: abandoned checkout and loyalty check-in
A survey as a short chat with one-tap reason buttonsTwo survey templates: abandoned checkout and loyalty check-inThe survey email and chat, edited in the store's brand

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureNpsulseSurvidi
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureNpsulseSurvidi
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureNpsulseSurvidi
Free planNot listedNot listed
Lowest paid monthly plan$15/monthNo monthly plan listed
Longest free trial10 daysNot listed
Plans listed1Not published

Listing

MeasureNpsulseSurvidi
Shopify category rank#81(ahead)in Surveys#152in Surveys
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedAug 18, 2026Aug 18, 2026
Languages1English1English
DeveloperA CodefyOptify

FAQ

Npsulse and Survidi: common questions

What features does each app list that the other doesn’t?
Npsulse lists 2 the others don’t mention, such as Data export, Drag-and-drop editor. Survidi lists 2 the others don’t mention, such as Email, Templates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Npsulse, Sep 5, 2026 for Survidi; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Npsulse, Sep 5, 2026 for Survidi. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.