Nova Video Chatbot vs Outpost: AI Sales & Video
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Nova Video Chatbot, Oct 21, 2026 for Outpost.
The short answer
- Only Nova Video Chatbot lists a free plan. Paid plans start at $29/month for Nova Video Chatbot and $79/month for Outpost.
- Nova Video Chatbot lists 9 features Outpost’s listing doesn’t mention, including Add to cart, Analytics, Checkout.
Head to head
Starter
- · 1 Language
- · Canvas Flow Builder
- · Up to 3 Published Steps
- · Video Chat Widget
Growth
- · Basic Analytics
- · Display Rules
- · Everything in Free
- · Priority Support
- · Unlimited Published Steps
- · Widget Styling
Scale
- · Advanced Analytics
- · Dedicated 24x7 Support
- · Everything in Growth
- · JSON Import & Export
- · Up to 3 Languages
- · Version History
Embeddable Video
- · Display videos as widget in storefront
Video Reply Tool
- · Personalized Video Replies at Scale
- · Threaded Customer Video Conversations
AI Sales Agent
- · AI-Powered Product Recommendations
- · Live Chat, Video & Human Handoff
- · Shopify Product Catalog Integration
Bundle Plan
- · Instantly answer your customer’s product
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNova brings your storefront to life with an interactive video chatbot widget. Instead of static text, guide your visitors with real video responses, automated answers to frequently asked questions, and tailored recommendations. Customers can tap interactive response buttons to navigate personalized video paths and discover relevant products.
Outpost helps Shopify merchants answer customer questions through AI-powered shopping assistance and personalized video replies. Merchants can guide shoppers to preferred products, respond to product questions, and provide more personal support throughout the buying journey.
- Interactive video responses that answer customer questions 24/7.
- Shoppable product cards with direct add-to-cart inside the video player.
- Customizable widget design and video library to match your brand identity.
- AI shopping assistant that answers product and store questions.
- Personalized video replies for customer product inquiries.
- Dashboard for managing customer and video conversations.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Outpost | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Outpost | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Outpost | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $79/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Outpost | |
|---|---|---|
| Shopify category rank | Not enough data | #596 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Nov 10, 2026 | Jun 16, 2026 |
| Languages | 1 | 1 |
| Developer | Unscripted | Outpost |
FAQ
Nova Video Chatbot and Outpost: common questions
- Is Nova Video Chatbot or Outpost cheaper?
- Only Nova Video Chatbot lists a free plan. Paid plans start at $29/month for Nova Video Chatbot and $79/month for Outpost. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Nova Video Chatbot lists 9 the others don’t mention, such as Add to cart, Analytics, Checkout, Custom URL. Outpost lists 9 the others don’t mention, such as AI chatbots, Chat assignment, Chat flows, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Nova Video Chatbot, Oct 21, 2026 for Outpost; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Nova Video Chatbot, Oct 21, 2026 for Outpost. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.