Nousu ‑ AI Support Agent vs Takkie AI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.

The short answer

  • Only Takkie AI lists a free plan. Paid plans start at $29/month for Nousu and $49/month for Takkie AI.
  • Nousu lists 5 features Takkie AI’s listing doesn’t mention, including Email, Escalation, FAQs.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Helpdesk
  • Helpdesk
Languages
  • Dutch This app is not translated into English
  • English
Launched
Jan 21, 2026
May 13, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
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—
Detected stores
0active installs
0active installs
Most common store size
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Top countries
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Free options
Free planFree trial
Free planFree trial
Monthly range
From $29 to $149/month
From $0 to $499/month
Plans
Start$29/month
14-day free trial
  • · 1 AI agent
  • · Basic Agentic tools
  • · Chat widget
  • · FAQ & Knowledgebase answers
  • · Sized for 150 conversations/month
Core$79/month
14-day free trial
  • · 1 AI agent
  • · Product recommendations
  • · Sized for 500 conversations/month
  • · Skills for your agent
Plus$149/month
  • · 3 AI agents
  • · Image recognition
  • · Our most advanced product advisor
  • · Sized for 2,500 conversations/month
  • · Unlimited team members
FreeFree
  • · 1 agent
  • · 50 KB per AI agent
  • · 50 lifetime credits
  • · Access to basic model
  • · Widget only
Starter$49/month
  • · 1.000 monthly credits
  • · 10 MB per AI agent
  • · 2 agents
  • · 5 actions per AI agent
  • · Access to advanced models
  • · Apps (Slack, Shopify + more)
Growth$149/month
  • · 20 MB per AI agent
  • · 3 agents
  • · 5.000 monthly credits
  • · 8 actions per AI agent
  • · Access to advanced models
  • · Auto retrain
Pro$499/month
  • · 15 actions per AI agent
  • · 40 MB per AI agent
  • · Priority support
Coverage
11 of 14 features79%
9 of 14 features64%
Unique strengths
  • Email
  • Escalation
  • FAQs
  • Live chat
  • +1 more
  • Feedback surveys
  • Reports
  • Self-service
Helpdesk
79%11/14
64%9/14
Channels
80%4/5
40%2/5
Workflow automation
78%7/9
78%7/9
563onlybothonly
NousuTakkie AI14 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Nousu brings live chat, a shared inbox, and an AI agent together in one support app. The agent answers customers using real order data and completes tasks like sharing delivery updates, creating return labels, and processing refunds within limits you set. You decide which topics run automatically and which need approval, and every action is logged and reversible.

You can easily create an AI customer support chat agent, without any technical knowledge. Create your agent and write custom instructions or choose from one of the templates. Connect your Shopify store, enable the theme extension and you're ready to go. Your agent can now give product recommendations and check customer order statuses 24/7.

Key points
  • Automatische afhandeling van retouren en klantprofielen via AI-agent.
  • Real-time productaanbevelingen op basis van image vectorization.
  • Flexibele, schaalbare integratie speciaal voor Nederlandse e-commerce.
  • Train your AI with your products.
  • Check order status during conversation.
  • Add custom files or text to train additional knowledge.
Screenshots
Chat UI
KennisbankRetour DashboardShowcase chat UI
Step 2, add knowledge banner
Step 1, create your agent bannerStep 3, connect your store bannerTakkie AI chat image promo

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureNousuTakkie AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureNousuTakkie AI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureNousuTakkie AI
Free planNot listedYes
Lowest paid monthly plan$29/month(ahead)$49/month
Longest free trial14 daysNot listed
Plans listed34

Listing

MeasureNousuTakkie AI
Shopify category rank#221(ahead)in Helpdesk#263in Helpdesk
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedJan 21, 2026May 13, 2026
Languages1Dutch This app is not translated into English1English
Developerlptrdigital.Takkie AI

FAQ

Nousu and Takkie AI: common questions

Is Nousu or Takkie AI cheaper?
Only Takkie AI lists a free plan. Paid plans start at $29/month for Nousu and $49/month for Takkie AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Nousu lists 5 the others don’t mention, such as Email, Escalation, FAQs, Live chat. Takkie AI lists 3 the others don’t mention, such as Feedback surveys, Reports, Self-service. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.