Notia Advisor: AI Chat & FAQ vs Retainley: AI Chatbot & Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Notia Advisor, Oct 24, 2026 for Retainley.
The short answer
- Both list a free plan. Paid plans start at $9/month for Notia Advisor and $29/month for Retainley.
- Retainley lists 6 features Notia Advisor’s listing doesn’t mention, including Behavior tracking, Chat flows, Customer insights.
Head to head
- Czechia
Free
- · "Powered by Notia" badge on the widget
- · 20 conversations per month
- · AI chat and FAQ widget
- · Knowledge base inside your Shopify admin
Starter
- · "Powered by Notia" badge on the widget
- · 150 conversations per billing cycle
- · AI chat and FAQ widget
- · Email handoff and Shopify Flow triggers
Growth
- · 500 conversations per billing cycle
- · Email handoff and Shopify Flow triggers
- · FAQ category customization
- · No Notia branding
Pro
- · 2,000 conversations per billing cycle
- · All Growth features
- · Optional extra conversation packs
- · Priority support
Free
- · 100 conversation/month
- · 24/7 AI powered support
- · AI chat in all languages
- · AI training on 50 products
- · Full conversation history
- · Full custom bot styling
Starter
- · + Everything in Free
- · 2,000 conversation/month
- · AI training on 500 products
- · Control AI responses
- · Real time order tracking
- · User insights & anal
Pro
- · + Everything in Starter
- · 10,000 conversation/month
- · AI Leading questions
- · AI training on 2,000 products
- · Priority AI responses
- · Product Mini Chat
Max
- · + Everything in Pro
- · 20,000 conversation/month
- · AI training on 4000 products
- · Priority access to new features
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNotia Advisor answers your customers using only your knowledge base, product catalog, store policies and their cart, never generic AI guesses. Build the knowledge base by hand or generate entries from your existing pages and blog posts. Show the same answers as an on-page FAQ.
ShopBot is a GPT-powered AI chatbot and agent for Shopify, built in India for D2C brands. It answers product, sizing and order questions from your live catalog and policies, recommends and compares products, and adds them to cart inside the chat. An AI pop-up captures WhatsApp numbers, Sales mode promotes your offers, and Insights & Gaps shows questions it couldn’t answer so you train it once.
- Answers grounded only in your knowledge base, products and policies.
- Searches your catalog and updates the shopper's cart inside the chat.
- Build a knowledge base or generate entries from your pages and posts.
- On-page FAQ accordion powered by the same knowledge base.
- Greets shoppers on product pages with context-aware AI responses
- Answers questions using your live product and policy data
- Train the bot with custom FAQs to match your store's voice
- Tracks all conversations and customer feedback in one place
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Notia Advisor |  Retainley |
|---|---|---|
| Detected stores | 6 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | Czechia | Not published |
Reviews
| Measure | Notia Advisor | Retainley |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Notia Advisor | Retainley |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $29/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | Notia Advisor | Retainley |
|---|---|---|
| Shopify category rank | #258 | #239(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 17, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | NOTIA is, s.r.o. | Retainley |
FAQ
Notia Advisor and Retainley: common questions
- Is Notia Advisor or Retainley cheaper?
- Both list a free plan. Paid plans start at $9/month for Notia Advisor and $29/month for Retainley. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Notia Advisor lists 3 the others don’t mention, such as Business hours, Email chat, Live chat. Retainley lists 6 the others don’t mention, such as Behavior tracking, Chat flows, Customer insights, Discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Notia Advisor, Oct 24, 2026 for Retainley; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Notia Advisor, Oct 24, 2026 for Retainley. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.