Norle vs WOLE: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for Norle, Nov 10, 2026 for WOLE.
The short answer
- Only WOLE lists a free plan. Paid plans start at $19/month for Norle and $19/month for WOLE.
- WOLE lists 12 features Norle’s listing doesn’t mention, including Agent avatar, Chat assignment, Chat buttons.
Head to head
Standard
Free
- · 2,000 credits in your first 30 days
- · 300 credits a month
- · AI replies from products and orders
- · Inbox with handoff to your team
- · Replies in each shopper's language
Starter
- · 2 teammates
- · 4,000 credits a month
- · Draft with AI for your team
- · The AI shares your discount codes
Growth
- · 13,000 credits a month
- · 5 teammates
- · Remove "Powered by WOLE"
- · Webhook, Klaviyo and Gorgias
Pro
- · 10 teammates
- · 24,000 credits a month
- · 50 links and 50 files to train on
- · Priority support
Scale
- · 100 links and 100 files to train on
- · 55,000 credits a month
- · Unlimited teammates
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNorle adds an AI chat widget to your storefront that answers customer questions about your products, around the clock. It reads your live product catalog, so shoppers get answers grounded in what you actually sell — no canned replies to write or maintain. Setup is a conversation, not a form.
WOLE adds a chat to your storefront that answers shoppers the way your team would. It looks up live products, prices and stock, finds orders from an order number and email, and reads your policies, pages, FAQs and the files you upload. Replies come in each shopper's language, with product cards they can add to cart.
- Answers product questions using your live Shopify catalog
- Trains itself through a short onboarding conversation. No setup forms
- Saves every storefront chat to your Shopify admin
- Customizable widget: colors, greeting and shape
- Answers from your live products, stock, orders, policies and FAQs
- Product cards with variants and Add to cart, right inside the chat
- Order tracking for guests and signed-in customers
- Hands chats to your team in a shared inbox, beside the shopper's orders
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Norle | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Norle | |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Norle and WOLE: common questions
- Is Norle or WOLE cheaper?
- Only WOLE lists a free plan. Paid plans start at $19/month for Norle and $19/month for WOLE. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Norle lists 1 the others don’t mention, such as Upsell. WOLE lists 12 the others don’t mention, such as Agent avatar, Chat assignment, Chat buttons, Chat window. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for Norle, Nov 10, 2026 for WOLE; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for Norle, Nov 10, 2026 for WOLE. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.