noorflows Order Support AI vs ShopPilot ‑ AI Chat & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for noorflows Order Support AI, Oct 13, 2026 for ShopPilot.
The short answer
- Both list a free plan. Paid plans start at $119/month for noorflows Order Support AI and $29/month for ShopPilot.
- ShopPilot lists 4 features noorflows Order Support AI’s listing doesn’t mention, including FAQs, Live chat, Order updates.
Head to head
Free
Monthly
Own-it
STARTER
- · 100 AI chats per month
- · Basic support
- · Core functionality
PRO
- · $5 per 100 extra chats
- · 2,000 AI chats per month
- · Advanced features
- · Priority support
- · Usage-based billing
ELITE
- · Custom integrations
- · Dedicated support
- · Priority processing
- · Unlimited AI chats
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featurenoorflows answers "where is my order?", returns and refund questions on your storefront, 24/7, from your real Shopify order data. It checks who the shopper is before revealing an order, answers only from your real orders, products and policies, so it won't invent a policy that costs you money, and it resists scam or prompt-injected messages.
ShopPilot AI is an AI-powered support agent that reads your store's order, shipping, return, and cancellation policies — then answers customer questions instantly using that exact information. No generic replies, no wrong answers. Customers can also look up their orders by order ID or email to get real-time order status, shipping updates, and delivery details — without contacting your team. Works out of the box.
- Answers "where's my order?" instantly from real, live tracking
- Refunds and returns wait for your one-click approval, never automatic
- Answers only from your real orders, products and policies, no guessing
- A branded order-tracking page your customers can use any time
- AI chatbot for instant customer support
- Answers order, shipping, returns, and policy queries
- Automates repetitive questions to reduce support workload
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  noorflows Order Support AI |  ShopPilot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | noorflows Order Support AI | ShopPilot |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | noorflows Order Support AI | ShopPilot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $119/month | $29/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 3 | 3 |
Listing
| Measure | noorflows Order Support AI | ShopPilot |
|---|---|---|
| Shopify category rank | #968 | #891(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 16, 2026 | Jun 9, 2026 |
| Languages | 1 | 1 |
| Developer | Noorflows LLC | ShopPilot AI |
FAQ
noorflows Order Support AI and ShopPilot: common questions
- Is noorflows Order Support AI or ShopPilot cheaper?
- Both list a free plan. Paid plans start at $119/month for noorflows Order Support AI and $29/month for ShopPilot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ShopPilot lists 4 the others don’t mention, such as FAQs, Live chat, Order updates, Quick replies. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for noorflows Order Support AI, Oct 13, 2026 for ShopPilot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for noorflows Order Support AI, Oct 13, 2026 for ShopPilot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.