Nitro Pulse vs Rozio AI: Chat & Voice Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Apr 1, 2026 for Nitro Pulse, Oct 13, 2026 for Rozio AI.
The short answer
- Only Rozio AI lists a free plan.
- Rozio AI lists 15 features Nitro Pulse’s listing doesn’t mention, including Agent analytics, AI chatbots, Chat window.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 100 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Lite
- · 500 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Growth
- · 900 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Prime
- · 2600 replies/month
- · 95+ languages support
- · Chat appearance customization
- · Chat, voice, and email support
- · Full access to all Rozio features
- · Image understanding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureNitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations.
Manage live chat, voice, and email customer support with one AI chatbot. Rozio AI answers FAQs, recommends products, helps shoppers track orders, and guides them to checkout. Customers can send images to find products. You can manage chat and email in one helpdesk inbox, then review or automate AI replies before sending and take over conversations when needed.
- Identify and engage shoppers with real-time AI conversations based on intent.
- Resolve customer queries, product discovery, and order tracking.
- Switch seamlessly from AI to human agents with full conversation context.
- Rozio learns your store: Tailored, expert AI support for your business.
- Product recommendations: Smart AI suggestions to engage and assist customers.
- Multilingual Support: Rozio AI speaks 95 languages fluently.
- Order Updates: Rozio provides order details and tracking links seamlessly.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Nitro Pulse |  Rozio AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Nitro Pulse | Rozio AI |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Nitro Pulse | Rozio AI |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $29.99/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 4 |
Listing
| Measure | Nitro Pulse | Rozio AI |
|---|---|---|
| Shopify category rank | #108 | #416 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 1, 2026 | Mar 27, 2024 |
| Languages | 1 | 1 |
| Developer | Nitro Commerce | Salonen LLC |
FAQ
Nitro Pulse and Rozio AI: common questions
- Is Nitro Pulse or Rozio AI cheaper?
- Only Rozio AI lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Rozio AI lists 15 the others don’t mention, such as Agent analytics, AI chatbots, Chat window, Color and font. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Apr 1, 2026 for Nitro Pulse, Oct 13, 2026 for Rozio AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Apr 1, 2026 for Nitro Pulse, Oct 13, 2026 for Rozio AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.